broken screen replacement question

Discussion in 'iPhone Tips, Help and Troubleshooting' started by pureflamez, Jan 20, 2010.

  1. pureflamez macrumors newbie

    Jan 20, 2010
    I dropped my 3G-S two weeks ago, broke the screen.
    I went to an Apple store hoping the genius would feel sorry for me and replace it, but he ended up trying to charge me $199 and told me they don't replace them (even though I've had friends who've gotten theirs replaced free of charge).

    So I got on ebay and bought a new screen and replaced it myself. The phone is 100% fully functional now. The only problem now is that when I opened it, I guess I must have messed with something and the silence switch on the side of the phone is extremely sensitive and sometimes it goes off silent by itself when it's not even touched.

    I checked my warranty status online on and it still says my device is under warranty, so I'm guessing the tech didn't void it? I got an appointment at a different apple store tomorrow to try and see if they can just replace my phone since the screen isn't broken.

    I was wondering- do these techs keep notes of every single appointment made, and if they do, is it only at that apple store or do they make it global? I can see my repair history on but it only shows the times when my phone was replaced.

    Hopefully I can get a replacement. If the genius tells me my warranty is void because of a broken screen, he can clearly see the screen isn't broken right? Do you guys think I'll have any luck with this? Thanks!
  2. pcs are junk macrumors 65816

    Sep 28, 2009
  3. chargit macrumors 6502a


    Jan 17, 2010
    Evansville, In
    I am curious as to how long the screen will work coming off eBay....I have only found junk replacement parts on there and I have bought several.

    I hope you replace the stickers on the connectors when you replaced the screen. otherwise you are busted!

    good luck!:cool:
  4. NathanA macrumors 6502a

    Feb 9, 2008
    I have that same problem with my iPhone 3GS mute switch, even though I've not dropped it (happened after roughly 6 months of ownership), and others on the forum here have written about having the same issue themselves, too. It's quite possible that it had nothing to do with you opening up the unit, but was ready to fail. (It's also equally possible that something gave way inside with regard to the mute switch when you dropped the phone at the time you cracked your screen.)

    -- Nathan

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