It wont start and not sure how to fix.
Ive fixed many Desktops and a few laptops, but never an apple. This is my g/fs and she insists that she needs to bring it to official apple repair store. She dont have the money and wont anytime soon, so every few weeks she tries to turn it on and is bummed all day when it fails to boot. She says the SSD is soldered in, so we cant take it out to read it on another computer and she says no matter what, if u open it, no apple store will even consider repairing it, cuz it's an apple corparate policy that all authorized repair stores need to comply. Is this true?
Looking online I see that it looks like the SSD is plug in and we can buy external devices to read her files from another computer. id like confirmation on this.
Also any things that I might try (with her permission of course) to isolate what might be wrong.
She bought it used. She says its a 2016 model. It worked fine for a few years. Its been thru several moves and she is not very careful with her stuff. So, it might have been dropped or banged around. She insists that she never has liquids near it cuz she ruined a laptop years ago with spilt soda. Months ago when she turned it on, it started to boot, then shut down. She tried again and the next two times it did the same. Since then it wont even start to boot. It's totally dead. She has it pugged into the wall power outlet when she tries.
Any ideas?
tks,
paul
Ive fixed many Desktops and a few laptops, but never an apple. This is my g/fs and she insists that she needs to bring it to official apple repair store. She dont have the money and wont anytime soon, so every few weeks she tries to turn it on and is bummed all day when it fails to boot. She says the SSD is soldered in, so we cant take it out to read it on another computer and she says no matter what, if u open it, no apple store will even consider repairing it, cuz it's an apple corparate policy that all authorized repair stores need to comply. Is this true?
Looking online I see that it looks like the SSD is plug in and we can buy external devices to read her files from another computer. id like confirmation on this.
Also any things that I might try (with her permission of course) to isolate what might be wrong.
She bought it used. She says its a 2016 model. It worked fine for a few years. Its been thru several moves and she is not very careful with her stuff. So, it might have been dropped or banged around. She insists that she never has liquids near it cuz she ruined a laptop years ago with spilt soda. Months ago when she turned it on, it started to boot, then shut down. She tried again and the next two times it did the same. Since then it wont even start to boot. It's totally dead. She has it pugged into the wall power outlet when she tries.
Any ideas?
tks,
paul
