Brother printer

[twdawson]

Hi all,

Need some help with my scanner in Big Sur, this worked fine in Catalina but getting an error since I updated.
Anyone know how to fix this, I have even tried a fresh install of Big Sur but its still the same.

Thanks in advance.

 

[velocityg4]

Uninstall and reinstall your Brother software. You probably need an updated version for Big Sur anyways. For updated drivers.

 

[Kim Larni]

Seems Brother have no drivers for your printer compatible that are compatible with BigSur. You could try to uninstall Brother apps and then try AirPrint.
Then try if you can add the printer/scanner to Image Capture.

 

[twdawson]

Seems Brother have no drivers for your printer compatible that are compatible with BigSur. You could try to uninstall Brother apps and then try AirPrint.
Then try if you can add the printer/scanner to Image Capture.

The printer works with AirPrint but not the scanner.

 

[Kim Larni]

The printer works with AirPrint but not the scanner.

Have you tried the Brother iPrint&Scan app? You can find it in Apple App Store.
Not sure if that will work, but worth to give it a try. VueScan might also be an option, but it's not free as iPrint&Scan from Brother.

 

[velocityg4]

The printer works with AirPrint but not the scanner.

That's because AirPrint is a sort of universal driver. Instead of the OS needing a specific driver for the printer. The printer works off the universal driver. Usually with limitations in capabilities. The scanner uses a separate driver.

Unfortunately I'm not aware of any universal TWAIN/WIA/ICA drivers.

You could log into your printers web admin page (ip address of printer in web browser). Check to see if there's an option for setting up a network folder to scan to. That way it'd just scan directly to your network folder (shared folder on computer or NAS) without your computer needing to talk to the scanner.

 

[NoBoMac]

What they said re: scanner drivers. Have had this happen in the past with "old" Brother printers/scanners. Can print via AirPrint, USB, but 99% of the time cannot get the scanner to work.

Might get one page to scan, but then need to reboot the Mac, restart the printer, hit scan button on the printer, etc, and might get another page to scan. But too miss than hit.

 

[retta283]

I can echo the above statements on Brother scanner. I had one on my iMac and the scanner would do nothing. It still does nothing. I tried searching for a driver but no luck so that thing is in storage now. It works fine with AirPrint although mine had some damage that prevented it from printing anyway - only used as a scanner in the last 5 years.

I phoned my nephew out of curiousity and his Brother software doesn't do scanning either. Very bizarre. The old HP Deskjet seems to work fine as a scanner via Image Capture. Seems like there should be some low-level driver in the printer communication that would let it work, but neither of our Brothers have such a thing.

 

[twdawson]

Thanks for all the replies guys. Looks like I will be going back to Catalina, much cheaper that buying a new printer.

 

[velocityg4]

What they said re: scanner drivers. Have had this happen in the past with "old" Brother printers/scanners. Can print via AirPrint, USB, but 99% of the time cannot get the scanner to work.

Might get one page to scan, but then need to reboot the Mac, restart the printer, hit scan button on the printer, etc, and might get another page to scan. But too miss than hit.

If it will scan. But seems to cut out a lot. Make sure you don't have WiFi and Ethernet enabled. Really any two network connections connected simultaneously. It wrecks havoc with Brother's and scanning. Also don't have USB and Network connected to a Brother.

 

[velocityg4]

I can echo the above statements on Brother scanner. I had one on my iMac and the scanner would do nothing. It still does nothing. I tried searching for a driver but no luck so that thing is in storage now. It works fine with AirPrint although mine had some damage that prevented it from printing anyway - only used as a scanner in the last 5 years.

I phoned my nephew out of curiousity and his Brother software doesn't do scanning either. Very bizarre. The old HP Deskjet seems to work fine as a scanner via Image Capture. Seems like there should be some low-level driver in the printer communication that would let it work, but neither of our Brothers have such a thing.

Printing and scanning are different drivers.

 

[velocityg4]

Thanks for all the replies guys. Looks like I will be going back to Catalina, much cheaper that buying a new printer.

Not sure what network functions your Brother supports. Mine can scan directly to a network folder as mentioned before. Scan directly to Google Drive or One Drive. Also Scan directly to e-mail and e-mail it to you. So, there might be a workaround. By initiating the scan through the scanner rather than the Mac.

If you have an old computer. You could also initiate scans from it. With the default folder a network share. With a shortcut to it on your Mac.

 

[twdawson]

Thanks for all the help but I have gone back to Catalina and printers, scanner and widgets that I use a fully operational.

Thanks guys.

 

[MisterSavage]

Printing and scanning are different drivers.

I lost the ability to scan years ago for my Canon Inkjet because of their crappy drivers. I can still print just fine from my Mac. It's pretty frustrating.

 

[Phantom-fa]

Thanks for all the help but I have gone back to Catalina and printers, scanner and widgets that I use a fully operational.

Thanks guys.

Have a look at VueScan. It has amazing support for a large range of scanners, including many that are no longer supported by the manufacturer.
It works with my old CanoScan N670U which probably came out before some of the posters on MacRumors were born!
When my Fujitsu ScanSnap software was no longer supported by Fujitsu after Mojave I just started using VueScan and it works very well.
It is not free but well worth the cost and you can buy a perpetual licence which gives you ongoing updates.
There are regular updates adding new scanners and the developers are quite responsive in supporting new scanners.
It works well across all recent versions of MacOS up to and including Monterey.

You can download a free trial to test it out

Note: I have no affiliation with the developers other than being a very satisfied customer. Probably the best value software I have ever bought.

 

[ThrowerGB]

Have a look at VueScan. It has amazing support for a large range of scanners, including many that are no longer supported by the manufacturer.
It works with my old CanoScan N670U which probably came out before some of the posters on MacRumors were born!
When my Fujitsu ScanSnap software was no longer supported by Fujitsu after Mojave I just started using VueScan and it works very well.
It is not free but well worth the cost and you can buy a perpetual licence which gives you ongoing updates.
There are regular updates adding new scanners and the developers are quite responsive in supporting new scanners.
It works well across all recent versions of MacOS up to and including Monterey.

You can download a free trial to test it out

Note: I have no affiliation with the developers other than being a very satisfied customer. Probably the best value software I have ever bought.

I use VueScan too. Great tool. However Apple just admitted a problem that sounds like yours. MacRumors covers it today, take a look. Apple has a temporary fix which seems simple and says it will be permanently fixed in a future version.

 

[motulist]

Apple Says Fix Planned for 'You Do Not Have Permission to Open the Application' Error When Using a Scanner on Mac [Updated]

Update 23/9: Apple has updated its support document indicating that this issue can be resolved by installing the latest macOS Big Sur 11.6 update. In a newly published support document on its website, Apple has acknowledged an error that some users may receive when they try to use a scanner...

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