Take it to an Apple store, they'll sort it out.
No they won't.
Got down to the Southampton store this morning, in that pyramid of retail poo shopping mall, West Quay. Sixty miles of pounding rain and a river of cars, nothing but hassle.
The Genius said they don't fix the camera and flatly refused to exchange the phone. Only thing I could do was pay £139 for a replacement.
I said no and fell into retreat.
Two things rankle. I reckon the camera costs three or four quid and I don't see why they can't fix it. Yes or no to the whole culture of encouraging sustainability, renewal and husbandry of natural resources, there's no reason why can't fix it other than grubby buck-making. Seems that they've set the fix fee for everything at £139, thinking iphone owners won't whine too much about paying that for an assortment of general repairs. I think that's cheeky.
Second rankle is why are they putting low quality components in their devices? This phone is itself a refurb replacement for cracked case of original, less than nine months old. And I've mentioned the camera failing, but the truth is the case is worse than the last one, covered in fissures and splits. Junk.
They won't fix stuff and they're not using decent materials in the first place. It's a great machine, but let down by the manufacturing compromises they're making.
Does anyone work on iphone repairs in the UK? Is it impossible to get into the camera enclosure?