I have had Brydge keyboards dating back awhile for all of my iPads. No issues. I purchased a Brydge Air Max+ last May and it was malfunctioning by November. I contacted customer service and that kicked off a series of unfortunate events. Their customer service is NON-EXISTANT. Sure, you can contact them via the website, just don't expect a reply. If you do get a reply, it is auto-generated and NO ONE will ever reply to your emails. Suffice it to say, it is now April and I am still waiting for my replacement keyboard that was apparently ordered for me by Brydge back in February. I email them every 10 days or so to let them know I have not forgotten about my pending replacement shipment, and nothing but crickets. By the looks of the comments on their Instagram profile, this is not an isolated incident. I used to swear by them and now all I can say is AVOID AT ALL COSTS/BUYER BEWARE. I replaced the nonfunctioning keyboard with an Apple Magic Keyboard and it looks like that will be my full-time keyboard for now, which isn't exactly terrible. It is just so frustrating when you find a company that makes what you need and does it consistently, only to just turn into a fart in the wind.
