BT Mighty Mouse broke (UK)

0098386

Suspended
Original poster
Jan 18, 2005
21,574
2,909
Where do I go from here? I've had this for about 10 days so far. The wee scroll-ball has just stopped scrolling down. Horizontally and scrolling up is fine though.

Which Apple number should I ring? Suppose it doesn't help that I'm going on holiday this Sunday...
 

livingfortoday

macrumors 68030
Nov 17, 2004
2,903
0
The Msp
First, try putting it upside down (with the ball down) on a piece of white paper, and rubbing it around hard. Should clean it up, and it should work ok. The scrollball is notorious for jamming in just the way you described, probably just needs cleaning.

If that doesn't work, bring it in to the store you got it from, or call the main AppleCare number if it was bought online.
 

PatrickF

macrumors 6502
Feb 16, 2006
335
0
Blighty
If you've only had the mouse for 10 days then just take it back to where you bought it from and get it exchanged.

Otherwise you'd probably need to call the main AppleCare number.
 

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