But you rely on the government to role out a tech that customers want, and then governmental red tape and overspend, and seeing their resource as a piggy bank (as with GPO). Political influence will be huge and scope for political damage massive. Just look at the NHS, political football for generations.I am not sure where it is better(public or private) because in the US people complain a lot about AT&T, Comcast, and health care prices, but either way I meant the infrastructure itself is government owned and then the telecoms can rent it from the government and sell it to the people, then you pick the better telecom based on service
OK, many customers say that they don't get what they want now, but a government controlled org I fully expect to see far less options.
BT can do all this yesterday, off the shelf kit and skills are there. A toss up between the 2, BT is better than I would expect any government run telco in the UK. That does not mean I do not think they are making mistakes.