I can say most of the "Apple" Best buy employees are idiots.
Two days ago I asked the same question about stocking the 8GB/256GB 13" and she told me she could upgrade it in the store. Of course I had to remind her this was an Air and the RAM is soldered in. A sort of puzzled look ran across her face. She wasn't even sure of the current specks of the display models. If this was an isolated incident, I could understand but it seems to be more of a rule for Best Buy employees.
Two days ago I asked the same question about stocking the 8GB/256GB 13" and she told me she could upgrade it in the store. Of course I had to remind her this was an Air and the RAM is soldered in. A sort of puzzled look ran across her face. She wasn't even sure of the current specks of the display models. If this was an isolated incident, I could understand but it seems to be more of a rule for Best Buy employees.