Bug? - I am not able to download universal apps that I already purchased on my iPhone to my iPad...

Erdbeertorte

Suspended
Original poster
May 20, 2015
1,180
500
Hi,

I purchased my first iPad ever (9.7" Pro) and everytime I click on the cloud symbol to install an app that I already purchased on my iPhone (both 10.3.3 Beta 1), I get the following notification and nothing happens:

IMG_0023.jpg


Is this just a (beta) bug? Does anyone know a workaround other than using iTunes?

Or is it even only me? :(
 

Justaguy48

macrumors member
May 2, 2017
64
52
Congrats on the new iPad! One suggestion would be going to the "purchased" tab in the AppStore and downloading your purchased apps that way.
 

Rok73

macrumors 65816
Apr 21, 2015
1,128
501
Planet Earth
Have you tried logging out and back in? Settings - Your Profile (option at the top with your picture) - iTunes & App Store

Then try again.
 

Aidoon

macrumors newbie
Feb 11, 2011
27
2
UK
When in doubt, logout, reboot, login. Also, are you clicking cloud icon from app store or updates list?
 
Last edited:

desertman

macrumors 6502a
Jul 14, 2008
639
21
Arizona, USA
I deleted the News app from my iPad, and there was no way to get it back. I finally called Apple's support. The first person claimed that this would be, of course, possible and let me repeat everything that I had done already before - no success (of course).

He finally passed me on to a senior support person, and that guy told me right away that the only possibility to get the News app back would be to delete all content and settings from my iPad and set it up as a new iPad (without restoring from a backup). Then, he said, all the usual Apple apps would get installed again. I have not done this yet, but this might also be the way you (Erdbeertorte) have to go.

Possibly you then can also download your previously purchased apps.

Another possibility could be to synchronize these apps via iTunes to your iPad (after first synchronizing your iPhone with all apps to iTunes).
 
Last edited:

cswifx

Suspended
Dec 15, 2016
563
180
You may want to tap OK and wait for a few seconds. Sometimes it takes forever to start downloading.
 
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