Bug in Macbook Pro screen

Discussion in 'MacBook Pro' started by Patrick J, Jun 25, 2011.

  1. Patrick J, Jun 25, 2011
    Last edited: Jun 26, 2011

    Patrick J macrumors 65816

    Patrick J

    Joined:
    Mar 12, 2009
    Location:
    Oporto, Portugal
    #1
    A bug crawled into my macbook pro screen, somehow. I didn't want to risk squishing him, so I left him alone.

    Problem is, he died today. RIP. Bigger problem is the fact he's in the middle of my screen.

    My laptop is under guaranty.

    Will Apple get him out, free of charge?

    EDIT. Pics below
     
  2. duffer6 macrumors 6502

    Joined:
    Feb 13, 2011
    #2
    Yes. Dust dirt bugs should not be able to get into a factory sealed screen.
     
  3. t0rr3s macrumors 6502

    t0rr3s

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  4. Dark Void macrumors 68030

    Dark Void

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    #4
    that's an interesting warranty claim for sure.
     
  5. Patrick J thread starter macrumors 65816

    Patrick J

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    Oporto, Portugal
    #5
    If it isn't under warranty, how much would it cost to fix my bug?

    Would they open it and clean it, change the glass part, or change the whole upper section of the laptop?
     
  6. Mak47 macrumors 6502a

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    Mar 27, 2011
    Location:
    Harrisburg, PA
    #6
    Wow. Definitely not the kind of bug I thought I'd be reading about.

    I can't imagine Apple would consider your screen to be sealed properly if a bug can get inside. Unless of course it got in there during production, which would still be a valid complaint of course.

    Definitely take it to Apple, if it's within warranty I can't imagine there'd be a problem getting it removed.
     
  7. saberahul macrumors 68040

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    USA
    #7
    Agreed with poster above me. This made me laugh. I doubt they will even raise an eyebrow... just show it to them and get the exchange.
     
  8. cloroxbleach4 macrumors 6502a

    cloroxbleach4

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  9. cambookpro macrumors 603

    cambookpro

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    #9
    This :D
     
  10. The Mad Mule macrumors regular

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  11. Erasmus macrumors 68030

    Erasmus

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    #11
    +1000.

    I clicked this thread hoping it was an actual critter bug, and not just a software glitch. Imagine my disappointment when I discovered it was indeed a critter bug, but there were no pics!!!!!! :mad::eek::confused:
     
  12. Patrick J thread starter macrumors 65816

    Patrick J

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    #12
    Pics

    Pics, sorry for the poor quality.
     

    Attached Files:

  13. NutsNGum macrumors 68030

    NutsNGum

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  14. Dark Void macrumors 68030

    Dark Void

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    #14
    haha the first time i saw that pic i was like WHAT THE HELL
     
  15. LukeHarrison macrumors regular

    LukeHarrison

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    May 11, 2007
    Location:
    Selby, UK
    #15
    Is it a Thunderbug by any chance? :p

    http://en.wikipedia.org/wiki/Thrips

    Seriously, they've been cutting corn fields around me recently, and these little gits get everywhere, they're so irritating, and I have seen them get inside monitors before.
     
  16. Ulf1103 macrumors 6502

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    Jan 5, 2011
    #16
    Let us know what apple said about it..
    If it was under warranty or not, and what they have done to solve the problem...
     
  17. awer25 macrumors 65816

    awer25

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    Apr 30, 2011
  18. Patrick J thread starter macrumors 65816

    Patrick J

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    #18
    I'm bringing in my machine as soon as possible, will report back.

    I'm a bit nervous about the price of the fix, if it's not under warranty.
     
  19. MJNBGA macrumors regular

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    Mar 26, 2011
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    New Zealand
    #19
    ****, that made my heart stop for a moment! :rolleyes:
     
  20. tom vilsack macrumors 68000

    tom vilsack

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  21. ShootingStars macrumors member

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  22. Feck this macrumors newbie

    Joined:
    Jul 3, 2011
    #22
    Exactly the same problem here. Really annoyed a few days ago when a thunderbug got into my 22" Benq screen (I plug it into my MacBook along with a keyboard). 'Oh well' I thought, at least none will get into the sealed MacBook screen. How wrong I was. So annoying! Especially as mine's way out of warranty.

    Let us know if you have any luck with Apple.
     

    Attached Files:

  23. marshallbedsaul macrumors 6502a

    marshallbedsaul

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    #23
    :d:d:d:d
     
  24. cambookpro macrumors 603

    cambookpro

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    Feb 3, 2010
    Location:
    United Kingdom
    #24
    !!!
    Is this person's prophecy coming true?!
    (Posted on one of my Youtube videos)

    " r the best !!

    never going back to windows... ever !

    owner of a MacBook Pro forever !!

    never gona throw it away, even if it gets contaminated by little radioactive bugs =P"

    Lol.
     
  25. Patrick J thread starter macrumors 65816

    Patrick J

    Joined:
    Mar 12, 2009
    Location:
    Oporto, Portugal
    #25
    An Update

    I took the Mac to the Authorized Repair Center, they said they had to check with Apple regarding repairing under warranty, as there are small dings on 2 corners of the screen chassis.

    Apple refused to repair under warranty.

    Without having to buy a new screen, what are my options?
     

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