iPhone Bug: Message Sound Not Received in Lock Screen

Discussion in 'iOS 7' started by theBigD23, Mar 15, 2014.

  1. theBigD23, Mar 15, 2014
    Last edited: Mar 15, 2014

    theBigD23 macrumors 6502a

    Joined:
    Sep 13, 2008
    #1
    Hello... I just started having this issue in 7.1, but it started a few days after updating. I have sounds to on and maxed. However, when I receive a text, it won't give me the text messages sound. I tested and the sound plays when I'm in the phone, but if the screen is locked, the message will just display. There won't be a sound and the screen won't light up at all.

    I've restarted multiple times, closed apps, but nothing.

    Anyone else have this issue?

    Edit: this also happens to Mail and other alerts. Essentially, I'm not getting any sound alerts when the phone is locked.
     
  2. blarivee macrumors 6502

    Joined:
    Jun 29, 2009
    Location:
    US
    #2
    I get notification sounds on the lock screen. It is possible your upgrade to 7.1 got corrupted.
     
  3. theBigD23 thread starter macrumors 6502a

    Joined:
    Sep 13, 2008
    #3
    I'm probably going to erase and restore.
     
  4. theBigD23 thread starter macrumors 6502a

    Joined:
    Sep 13, 2008
    #4
    Wow, I restored the iPhone and it still won't do it. Not sure what happened.
     
  5. blarivee macrumors 6502

    Joined:
    Jun 29, 2009
    Location:
    US
    #5
    It is possible your backup is corrupted. You can restore as new and before you restore backup, try to get someone to send a message to you. If you get a notification sound, it means your backup is corrupted.
     
  6. theBigD23 thread starter macrumors 6502a

    Joined:
    Sep 13, 2008
    #6
    I figured out the bug. It's a bug with Do Not Disturb. I had DND set to only be scheduled from 1 am PST to 6 am PST. However, it was blocking all sounds at other times. I turned it off and then on, phone started receiving sound again.
     

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