I have the latch bulge on my c2d MBP 17" as shown in this thread: http://forums.macrumors.com/showthread.php?t=418277 I was told by apple that this would be covered even if I didn't have Applecare, which I do. I sent it off and got it repaired, but it came back with a wiped hard drive and a broken battery. They are sending me the new battery, but they won't do anything about the fact they wiped my drive. They included a generic piece of paper saying some issue was found that required a reinstall, however there were no issues and I only authorized them to fix the broken case. I had my important stuff backed up, but not my unimportant stuff so that'll take some time to fix. I'll probably file a case in small claims court here (since they do business in my state) and see if I can get something for my time. I wouldn't care so much, except that I didn't authorize them to inspect anything relating to software. They had no business doing it. The worst part is they can't even tell me why they had to do it. If only they could work out their design flaws (after 5 years of this case, you'd think they could) then it wouldn't be a problem. This is going to be my last Apple product. I've been thinking of switching back to Linux for some time now, and there's no reason for me to pay a premium on Apple's hardware without their OS. Perhaps I will change my mind.