My dad is a recent convert to the mac from a pc and outlook. He really likes it but is having trouble with putting in bullets after he writes a block of text... here are the emails we have shot back and forth... any help on them would be much appreciated thanks a lot! "On Jul 5, 2008, at 1:15 AM, wrote: Hey dad, I was looking at your list thing and the easiest way to do it is just to go Format (at the top of your screen next to file, edit, view, etc.)->List->Insert Bullet/Numbered List. It seemed to be pretty quick and easy.. Is that the way you've been doing it? Tanner- Yeah, that's OK if, as you're writing, you know you want to list a few things. The problem comes when you don't realize you need to bullet the points until after you've written the entire e-mail. When using outlook, all you have to do is highlight the text and hit the bullet button up on the screen along with bold, italic and underline. But with Mail, you have to go into format, select the option, then backspace all the items into it. BIG PAIN unless there is an easier way. For example, try to go back into this e-mail and make numbered sentences out of the already written text. There must be a short cut, but I don't know it."