To be fair, they very much so refuse returns as soon as you cut the tag off / remove it from the box.
I find the buttons to be okay, personally. They’re nice and clicky and feel fine. Maybe they could’ve been a different more premium feeling material/metal but I’m not sure I’d notice or care.
The cutout for the camera control is quite a bit wider on my wife’s Spigen Classic C1 MagFit. Playing with them both a bit more, I’d agree that hers feels more usable as a camera button, but on the flip side your hand is always resting on the giant cutout when you’re just using the phone. For the 99% of the time I’m not taking a picture, I don’t like the wider cutout.