Burned Line on Screen

[relevant]

I'm new to this forum, and have nearly no complaints about Apple products, but I've own my current macbook for nearly 4 months and purchased applecare for 3 years. There is a burnt line near the top left part of my screen and I was wondering if anyone had any experience with Apple support with this type of circumstance and what outcomes they had. Anything, including direction on what to do, will help.

Thanks!

 

[Reflow]

Can you post a picture of it. That will help.

 

[CP1091]

If you have the applecare, then you should be all set. Just post a pic..

 

[relevant]

I'm sending it in to apple to get my screen replaced, and they told me about 5-7 business days. It's not too noticeable so I won't post it up because it's too hard to see, but Apple is taking care of it under applecare. I just wish they would've given me a brand new macbook

 

[Reflow]

I'm sending it in to apple to get my screen replaced, and they told me about 5-7 business days. It's not too noticeable so I won't post it up because it's too hard to see, but Apple is taking care of it under applecare. I just wish they would've given me a brand new macbook

Just be prepared to fight with them. As I had an iBook with spots and they claimed it was user damage. It basically had several white spots like to older PB issues they had. So I had to talk to a manager for apple care and it took a little convincing for them to replace it.

 

[relevant]

Just be prepared to fight with them. As I had an iBook with spots and they claimed it was user damage. It basically had several white spots like to older PB issues they had. So I had to talk to a manager for apple care and it took a little convincing for them to replace it.

Man I hope I don't have to go through that stuff. I'll keep you up-to-date to see if I get this problem fixed.