Burnt pixel... will Apple replace?

Discussion in 'iMac' started by D ROCK, Sep 7, 2007.

  1. D ROCK macrumors regular

    Joined:
    Feb 6, 2007
    #1
    I bought my 17" iMac a few months ago and just now realized that there is definately a pixel burnt in my screen. it is now bugging the heck out of me as I can't seem to overlook it. my question is this... Will Apple replace my iMac for me?
    and if so will I get a refurb 17" as they no longer sell the 17" model or would they give me a new aluminum one?
    either is fine as long as It doesn't have burnt pixels....
     
  2. Chaszmyr macrumors 601

    Chaszmyr

    Joined:
    Aug 9, 2002
    #2
    There's absolutely no chance that Apple will replace it, neither would any other manufacturer.
     
  3. rainydays macrumors 6502a

    Joined:
    Nov 6, 2006
    #3
    If it's been a few months then I'm afraid it might be a problem to replace it.
    But it doesn't hurt to ask. Just be polite and patient with them.
     
  4. D ROCK thread starter macrumors regular

    Joined:
    Feb 6, 2007
    #4
    ok i thought iheard that people were getting replacements for burnt out pixels and I am sure mine is still within my warranty period... I just wasn't sure if pixels were covered by the apple care warranty or not. and I thought I would ask here first then i would ask the Apple support people.
     

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