I keep hearing good things about Costco, but the few times I have been in the local store I have been extremely underwhelmed. It's just a big, very poorly organized warehouse with nobody around to help you find anything. The prices don't seem good enough to make up for the utter lack of service and organization. Maybe other locations are better?Costco is good. And my iPhone has no probs.
I keep hearing good things about Costco, but the few times I have been in the local store I have been extremely underwhelmed. It's just a big, very poorly organized warehouse with nobody around to help you find anything. The prices don't seem good enough to make up for the utter lack of service and organization. Maybe other locations are better?
I'd say so. The customer service is pretty good, they'll help you within their area, but aren't that much help with locating items. Their return policy is also supposed to be excellent. They also try to have good customer service (returns, defectives, etc) because you pay to be a member of the store.
Personally I would always rather buy from Best Buy if the product is available there. BB never gives me any grief over returns, and (with few exceptions) does not charge a restocking fee as Apple does on ALL opened products (you may get lucky but I haven't). There is a Best Buy and an Apple store both within a few blocks of my work (Apple is slightly closer even), and I would always choose BB. Actually, with iPods available just about everywhere, there is absolutely no reason to buy from Apple, except for a refurb online.
IIRC, their refund policy also used to be a year (instead of 90 days), but after years of it being abused, they changed it down to 90 days.I've heard costco will let you return ANYTHING. I've heard things that people returned completely broken purchases for a refund.
IIRC, their refund policy also used to be a year (instead of 90 days), but after years of it being abused, they changed it down to 90 days.
It wasn't hard to find posts/blogs from people who'd buy a computer or big TV, use it for 11 months, return it for a full refund -- just to get a newer one.![]()
nvm my last post
costco's return policy says
if im not satisfied with the ipod ill get a FULL REFUND
NO RESTOCKING FEE.
with a return period of 90 DAYS
cant get better than that.
Straight from the Apple refunds policy:Kind of misleading there, the Apple store does not charge restocking fees on ALL items. Only open iPods, Computers, AppleTVs, and Cinema Displays. Best Buy charges restocking fees on all these afformentioned products if purchased through them except iPods.
Straight from the Apple refunds policy:
A 10% restocking fee will be assessed for opened items.
Pardon me for thinking that meant ALL items!