Buy Apple Care and use Time Machine!

Discussion in 'Buying Tips and Advice' started by TaKashMoney, Sep 23, 2008.

  1. TaKashMoney macrumors 6502

    Jul 15, 2005
    I just wanted to give a little first hand experience for those of you who are on the fence of whether or not to purchase the Apple Care Warranty.

    I have a 2 year old Macbook. Never had a problem and have loved it... since last week. I got the dreaded gray screen with folder - a tell tale sign that your harddrive has crashed.

    I called the Apple Store nearest to me and got an appointment in one hour. I walked to the Genius Bar, told them my problem, and was greeted with a very friendly and knowledgeable person who agreed with me. He said it is almost certainly your HD. Laptops are brought everywhere and go through a lot of wear and tear. Until solid state drives come down in price and become the norm, spinning hardrives are simply bound to go sometime. Its nature.

    He did a couple of checks and then walked to the back, got a replacement harddrive, and did the replacement in front of me. He reloaded the OS and told me to just plug in my Time Machine drive and follow the directions. I was in and out in 1 hour with a new harddrive.

    I went back home. Plugged in my Time Machine and waited 2 hours. Time Machine completely restored my computer to the way it was before. EVERYTHING was the same, absolutely everything as far as I can tell. All my files, all my settings, all my programs loaded back perfectly. I didn't have to reinstall anything, I didnt have to re-punch in serial numbers (except for Final Draft because the software sucks).

    All in all, my experience with a harddrive crash was a little inconvenient (I lost 3 hours of time), but my life is completely restored. No crying, no pictures or memories lost forever. I didnt have to send my computer off and I had a complete fix in less than a day. I also didn't pay any more money out of my pocket.

    And I have Apple to thank completely.

    Now, if Apple just figures out to fix Time Machine so that the original backup files still work after a restore, I would be even happier. I had to reconfigure Time Machine after I restored... oh well.
  2. twoodcc macrumors P6


    Feb 3, 2005
    Right side of wrong
    glad to hear that you got everything worked out
  3. nzguy macrumors newbie

    Sep 18, 2008

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