Buyers remorse

[LMD75]

Just bought a 2015 13" rMBP BTO 2.9/16/512 and wish I bought the 15" base model as I am using a larger ThinkPad T450 in work and the screen now seems small.

I cannot return it for a replacement to the reseller as its a custom order.

How much will I lose to realistically sell it? £150, £200, £300 cheaper? Boxed with all packaging, as new condition, power supply not unwound and only used for a few hours.

 

[inhalexhale1]

If you absolutely can't return or exchange it, live with it for awhile and see how you feel. It won't lose any value (just updated) in the next couple weeks, and you could change your mind.

 

[Dark Void]

You won't lose that much, but you obviously won't get what you paid for it as it has technically depreciated in your hands. It's hard to say without looking up models, but I'd try to sell it locally to avoid fees and shipping costs in order to recoup as much of your losses as possible.

I'm very sorry for your situation.

 

[Cuniac]

If it was a BTO I have to imagine you bought it from Apple. If it was you can return it. If not as the others have said you will not lose much, the resale will be good.

 

[LMD75]

It was bought from a high street authorised Apple reseller store in Finland who ordered the model specifically for me. So it came from Apple Finland but my receipt is from the Finnish non-Apple highstreet store. Im in the UK now and wonder if I could pop into an official Apple Store here and exchange it. It does have a UK keyboard.

Then again I could just get used to it.

 

[Samuelsan2001]

It was bought from a high street authorised Apple reseller store in Finland who ordered the model specifically for me. So it came from Apple Finland but my receipt is from the Finnish non-Apple highstreet store. Im in the UK now and wonder if I could pop into an official Apple Store here and exchange it. It does have a UK keyboard.

Then again I could just get used to it.

You can return it to apple within 14 days of receipt no questions asked whoever ordered it.

 

[LMD75]

You can return it to apple within 14 days of receipt no questions asked whoever ordered it.

Thanks Samuelson - ill pop into the store today.

 

[Samuelsan2001]

Thanks Samuelson - ill pop into the store today.

But don't assume they'll do a BTO in store you may have to send it back to them, it's worth ringing the store first before wasting your time. However as you want to bump up to the 15 inch they'll probably be cool.

 

[LMD75]

But don't assume they'll do a BTO in store you may have to send it back to them, it's worth ringing the store first before wasting your time. However as you want to bump up to the 15 inch they'll probably be cool.

I hit a brick wall with this one. The Apple Store will not exchange it as it was purchased from a reseller and not through them. I also phoned Apple UK, Apple Finland, Apple web store and also Apple Care and also requested to speak to a senior advisor and they all gave me the same answer.

I have two options: Hang onto to it and give it a try or sell it privately.

 

[maflynn]

Did you talk to the place where you bought it from? Ask to see if there's any chance that they'll take it back.

 

[LMD75]

Did you talk to the place where you bought it from? Ask to see if there's any chance that they'll take it back.

I did and they said no returns or exchanges for custom orders. Who would want a UK English keyboard in Finland or an engraved iPod /iPad with someone elses name so I understand their stance on this. If it was a off the shelf model then they give you 30 days no quibble. It's my own fault so I just need to sell it or keep it. Question is how much discount I would need to sell it to make someone buy it?

 

[Samuelsan2001]

On ebay as it's just about brand new I'd say about £150 off.

 

[maflynn]

I did and they said no returns or exchanges for custom orders.

Short of re-selling it or keeping it are your only options - sorry

 

[improwise]

Sorry but I have to ask, if you already had a 15" and liked it, why did you get a 13" in the first place?

 

[LMD75]

I was used to the X series Thinkpads in work and the 15" rMBP just felt too big and cumbersome for a laptop. My X series ThinkPad in work was replaced with a larger T series and got used to it and I really appreciated the screen real estate while I was working from home for a few months. The 13" now feels too small.