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chuchoavellanet

macrumors newbie
Original poster
Nov 23, 2013
3
0
hello everyone
i was just wondering if this is typical from the apple store, was about to place an order online on apple.com to buy two iPad air, and while on the computer i called their customer service number asking for a price match ($479 on target) on the iPad air 16gb, spoke to 3 people and everyone of them refused to do it. I ended up speaking to a senior representative and he told me that once i finished making a purchase and have the iPads in my hand, that i should email him the serial number of each item and then he "will consider" giving me a free cover or something. Is this really how apple works? never mind the refusal to price match their own product, i was just worried about me providing the serial #. He even refused my offer of giving him my order number, he wanted me to give him the actual iPad's serial #.
thanks for reading!
 
hello everyone
i was just wondering if this is typical from the apple store, was about to place an order online on apple.com to buy two iPad air, and while on the computer i called their customer service number asking for a price match ($479 on target) on the iPad air 16gb, spoke to 3 people and everyone of them refused to do it. I ended up speaking to a senior representative and he told me that once i finished making a purchase and have the iPads in my hand, that i should email him the serial number of each item and then he "will consider" giving me a free cover or something. Is this really how apple works? never mind the refusal to price match their own product, i was just worried about me providing the serial #. He even refused my offer of giving him my order number, he wanted me to give him the actual iPad's serial #.
thanks for reading!

Apple never price match, a cover cost them less than a dollar so don't get all happy if u get a free cover. staples has the iPad air on sale this wkd, why not take advantage of that
 
Apple never price match, a cover cost them less than a dollar so don't get all happy if u get a free cover. staples has the iPad air on sale this wkd, why not take advantage of that

I have never heard of Apple price matching either.

Why not just buy from Target if they have the price you want?

Agreed. If price is paramount, then go with whoever offers the lowest price.
 
Apple price matched all the stuff I got from them if I found it cheaper. Once they didn't ask for proof (Mac Mini, microcenter had it $75 cheaper on sale) and gave me that deal.
 
Should i be WORRIED about me providing the serial # of my iPads?
also i just feel more comfortable with apple's no hassle return policy.
 
hello everyone
i was just wondering if this is typical from the apple store, was about to place an order online on apple.com to buy two iPad air, and while on the computer i called their customer service number asking for a price match ($479 on target) on the iPad air 16gb, spoke to 3 people and everyone of them refused to do it. I ended up speaking to a senior representative and he told me that once i finished making a purchase and have the iPads in my hand, that i should email him the serial number of each item and then he "will consider" giving me a free cover or something. Is this really how apple works? never mind the refusal to price match their own product, i was just worried about me providing the serial #. He even refused my offer of giving him my order number, he wanted me to give him the actual iPad's serial #.
thanks for reading!

some will some won't...its really up to the manager at the time and your rapport with them. The cover is a good deal if you were going to buy one anyway, but I agree he's giving you the run around probably.
 
YMMV when it comes to Apple price matching, few customer reps will but most won't. Why not buy from Target?

Target has a no hassle return policy and also has the extended holiday return as well. I returned the ipad air to target a few weeks back and no restocking fee and in and out in 3 mins.
 
As to providing serial number... I see no problem with that.

Why not target? $486 with tax using the red card debit card. Their return policy is good no hassles. Receipt says I have till January 2014 to return for full refund. We are in 2013 now...we can buy apple products almost everywhere now and cheaper too.
 
As to providing serial number... I see no problem with that.

It's not like Apple doesn't already have the SN of every device they build... :rolleyes:

Just go buy from Target. They're the one's offering the deal. Great return policy too if you have an issue.
 
Buy local in case your screen is horrible

That why I bought from Target. With the $479 sale and using the target credit card the cost before tax is right at $450.
 
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