hello everyone
i was just wondering if this is typical from the apple store, was about to place an order online on apple.com to buy two iPad air, and while on the computer i called their customer service number asking for a price match ($479 on target) on the iPad air 16gb, spoke to 3 people and everyone of them refused to do it. I ended up speaking to a senior representative and he told me that once i finished making a purchase and have the iPads in my hand, that i should email him the serial number of each item and then he "will consider" giving me a free cover or something. Is this really how apple works? never mind the refusal to price match their own product, i was just worried about me providing the serial #. He even refused my offer of giving him my order number, he wanted me to give him the actual iPad's serial #.
thanks for reading!
i was just wondering if this is typical from the apple store, was about to place an order online on apple.com to buy two iPad air, and while on the computer i called their customer service number asking for a price match ($479 on target) on the iPad air 16gb, spoke to 3 people and everyone of them refused to do it. I ended up speaking to a senior representative and he told me that once i finished making a purchase and have the iPads in my hand, that i should email him the serial number of each item and then he "will consider" giving me a free cover or something. Is this really how apple works? never mind the refusal to price match their own product, i was just worried about me providing the serial #. He even refused my offer of giving him my order number, he wanted me to give him the actual iPad's serial #.
thanks for reading!