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Mity

macrumors 65816
Original poster
I've been having issues with my M5 iPP, as previously discussed here. I've decided to gift my M5 iPP to a family member and buy a 6th gen iPad Pro from the Apple Certified Refurbished store. I've never purchased anything from the official certified store so I have a few questions:
  1. Are products in the refurbished store mostly customer returns but not really defective?
  2. I understand that Apple installs new batteries. But what about housing and glass? Is that only if they show signs of damage?
  3. How does Apple deal with SSD degradation? Suppose the person who traded in his iPad Pro was a heavy user and constantly used the SSD. Does Apple test for this?
  4. Are there any concerns are viruses from products that have been traded in? One reason why I don't like buying used items in general is that I don't know what the previous person did it; what websites they visited or apps they installed.
Thanks
 
  1. Are products in the refurbished store mostly customer returns but not really defective?
  2. I understand that Apple installs new batteries. But what about housing and glass? Is that only if they show signs of damage?

(1) What are Apple Certified Refurbished Products?​

Apple Certified Refurbished Products are pre-owned Apple products that undergo Apple's stringent refurbishment process prior to being offered for sale. While only some units are returned due to technical issues, every unit is evaluated to ensure it meets Apple's quality standards.

Each Apple Certified Refurbished Product:

  • undergoes full functionality testing and any defective modules identified in testing are replaced.
  • Apple Watch and Apple Pencil devices that require replacement parts are not included in the Apple Certified Refurbished Program.
  • is put through a thorough cleaning process and inspection.
  • is repackaged (including appropriate manuals, cables, new boxes).
  • includes either the Operating System originally shipped with the unit or, in some cases, a more recent version.
  • is placed into a Final QA inspection prior to being added to sellable refurbished stock.

Refurbishment procedures follow the same basic technical guidelines as Apple's Finished Goods testing procedures.
All refurbished iPad models include:
  • The same 1-year warranty as a brand new iPad
  • All manuals and accessories
  • A new battery and outer shell
  • A new white box

Apple Certified Refurbished Products​

Quality products at great prices
Rigorous refurbishment process prior to sale
Covered by Apple’s one-year limited warranty This will open a new window.
Covered by Apple’s 14-day returns policy This will open a new window.
AppleCareThis will open a new window. product can be purchased
Engraving and gift wrap not available for refurbished products
Supplies are limited

  1. How does Apple deal with SSD degradation? Suppose the person who traded in his iPad Pro was a heavy user and constantly used the SSD. Does Apple test for this?
No one here will likely know the acceptable thresholds, or be willing to share.

Nonetheless:
• Stress tests have (anecdotally) shown the thresholds are typically very high.
• Think about it… How many times have you been told/heard or read about an Apple device having a failed SSD (excluding physical damage)? My guess is probably none, but confidently less than five.

  1. Are there any concerns are viruses from products that have been traded in? One reason why I don't like buying used items in general is that I don't know what the previous person did it; what websites they visited or apps they installed.
No. Beyond diagnostics, Apple will do a full erase.

If you feel like reading up on Apple’s hardware-integrated security elements, which are not only there to protect user data but also the integrity of the OS and other base software.

Far more beneficial when buying from Apple direct versus private or third-party transactions, you don’t run the risk of Activation Lock. And (Apple Store) refurbished devices are covered by the standard warranty and return+refund option, as quoted earlier.
 
No one here will likely know the acceptable thresholds, or be willing to share.

Nonetheless:
• Stress tests have (anecdotally) shown the thresholds are typically very high.
• Think about it… How many times have you been told/heard or read about an Apple device having a failed SSD (excluding physical damage)? My guess is probably none, but confidently less than five.


No. Beyond diagnostics, Apple will do a full erase.

If you feel like reading up on Apple’s hardware-integrated security elements, which are not only there to protect user data but also the integrity of the OS and other base software.

Far more beneficial when buying from Apple direct versus private or third-party transactions, you don’t run the risk of Activation Lock. And (Apple Store) refurbished devices are covered by the standard warranty and return+refund option, as quoted earlier.

What is the best app to test the disk? AmorphousDiskMark and Magic Disc Benchmark are not available for iPadOS.
 
I was delighted with the condition of the refurb 4th gen iPP I bought from the refurb store.

Remember, these are usually returns, or repaired machines that were replaced. What you aren't getting are the trade-ins. Those go to 3rd party channels.
 
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What is the best app to test the disk? AmorphousDiskMark and Magic Disc Benchmark are not available for iPadOS.
I’ve never felt a need.

There’s a speed test app mentioned in another thread, although it’s not free.

I’m not aware of a way to show SMART info on iOS/iPadOS. You could run:
Again, I feel it would not be unnecessary.
 
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