Did you buy it full price at Best buy?
Did you need to activated it?
Did you need to activated it?
I have multiple full tilt phone, from AT&T and they are unlocked already. I restored via itunes and the message came up- along with my phones my wife has one also was unlocked.
http://news.cnet.com/8301-13579_3-5...-iphone-5-can-be-unlocked-with-an-easy-reset/