Buying Apple Care from ebay.

Discussion in 'MacBook Pro' started by yegon, Aug 3, 2009.

  1. yegon macrumors 68030

    Oct 20, 2007
    Has anyone any experience of this in the UK?

    Bought my MBP in Jan this year, didn't bother with Apple Care on the day - £1,712 was quite enough for one lunch time - but I fully intend to buy it before next Jan. £273 is the instore price. I've seen it go for for considerably less on ebay but am concerned about how legit it is, plus ideally I'd like to buy from a recommended seller.
  2. edesignuk Moderator emeritus


    Mar 25, 2002
    London, England
  3. OllyW Moderator


    Staff Member

    Oct 11, 2005
    The Black Country, England
  4. yegon thread starter macrumors 68030

    Oct 20, 2007

    Apologies. I had a quick search but feared much of it would be US centric.

    Thanks for the info.

    I may just buy from CEX, nice and simple.
  5. mainomega macrumors 6502

    Jun 5, 2007
    I purchased from ebay for my 17 SR MBP... everything went fine but when they had to replace the machine they wanted to cancel AppleCare and use the money towards a new AppleCare plan. After showing my purchase information they later declared that Applecare had been invalid... i had the new machine so i kept it but they would not refund the unused portion.
  6. Kronie macrumors 6502a


    Dec 4, 2008
    That's exactly what I worry about. I have to buy applecare in march '10 and am worried if I use the Ebay applecare that they wont honor it if I need it.
  7. mainomega macrumors 6502

    Jun 5, 2007
    They will not validate AppleCare purchased from ebay.

    "That decision is up to the AppleCare department you are working with. In the future, I recommend purchasing our products from Apple Authorized Resellers or Apple directly.
    Ryan J
    Corporate Customer Care Administration"
  8. HBOC macrumors 68020

    Oct 14, 2008
    really? An Apple store associate said that you can buy AC from ebay, but to be careful from who you buy from. I just bought AC for my iPhone today and registered it, still waiting back from Apple for an email confirming.
  9. mainomega macrumors 6502

    Jun 5, 2007
    The registration worked fine but now that I received a replacement they need to transfer the remaining portion or refund... now they are claiming ebay was not a valid source and had they known that they would have cancelled the AppleCare policy long before they replaced it.
  10. piblondin macrumors member

    Jun 23, 2009
    I purchased AppleCare for my MBP on eBay for USD $125. I just got my battery replaced, seems to be working fine.
  11. Surely Guest


    Oct 27, 2007
    Los Angeles, CA
    That's good info, mainomega.

    Perhaps a call to Apple in the UK prior to purchasing the AC from eBay would be a good idea? Ask them if it's kosher to buy it from eBay and how the transferring procedure would work.
  12. hello-im-mac macrumors newbie

    Sep 26, 2008
    I purchased 4 lots of Applecare from ebay, 2 for 30" displays, 1 for macbook pro and 1 for mac pro. saved a fortune.

    I was told that in the UK as long as you have a validated Applecare agreement number then when you go into an Applestore they just type this into their computer, check you have Applecare and sorted.

    You'd be an idiot to pay the prices direct from Apple!

    Edit: I bought from a guy called Applepeels I think on a couple of them, he sent the sealed Applecare box. On the mac pro and macbook pro I bought from the US where I was emailed an Applecare number which I entered into the Apple website.
  13. footballforever macrumors member

    Feb 18, 2008
    LOL, Really? Buy from Apple, the warranty is way over priced. I just dropped over $1200 on my 13" MBP and now If I want an apple care warranty I have to pay over $250, sorry I can;t do that. Apple should just give us 3 years out of the Box, I mean we pay enough for the systems.
  14. Griff110 macrumors member

    Jul 29, 2008
    Totally agree with that, for a premium quality product, one year warranty is a joke imho
  15. a1rflow macrumors member

    Jul 21, 2009
    I bought my applecare for my macbook pro off ebay. Everything seems to be fine and I got a confirmation. Just be sure to buy from a trusted seller and check the feedback. Saved me about $100 from the Student discount
  16. HBOC macrumors 68020

    Oct 14, 2008
    i went to apple, to make sure that my registration worked. I clicked on the link from the ebays' page that i bought AC from, and it says i have Applecare until 2010. Time will tell if this is actually good.
  17. mainomega macrumors 6502

    Jun 5, 2007
    I guess I should elaborate. I purchased AppleCare from a "PowerSeller" on eBay for $200 for one of our 17" MBP on March 2008. I received a sealed AppleCare box and registration on the Apple website went well. About two weeks later I received the official AppleCare letter from Apple validating the coverage.

    That 17" MBP had to go through 2 battery replacements, 2 screen replacements, a logic board replacement for the Ethernet port, and a logic board replacement for the nvidia 8600. The last problem we had was when the screen they replaced developed weird colors for the bottom 1/3 of the screen. At that point it was agreed they would replace it.

    They send a new 17" MBP. Seeing as I had purchased it in 2008 I had plenty of AppleCare coverage left, so they said I could cancel AppleCare and use the credit towards the purchase of a new plan. I sent all my information to the department I was told to but once they saw it was purchased on eBay they said that the original AppleCare was not valid.

    On one hand they serviced the original machine plenty of times with the AppleCare coverage and they ended up replacing the MBP with a new one because they couldn't fix their mistakes. So I am happy I have a new MBP that is working fine but I'm disappointed because it now means I have to shell out $349 to buy AppleCare from them directly as I have a feeling they will check the validity of the AppleCare plan if I have any issues with the new MBP. So I essentially paid $200 (ebay AppleCare) so they would correct their mistakes and replace the machine.

    Having said that, I'm sure AppleCare purchased from eBay will be fine for most warranty work performed by their service centers but when it comes to "big" issues you might have some trouble.
  18. yegon thread starter macrumors 68030

    Oct 20, 2007
    I purchased mine from CEX for £120. Registered it fine online, cheers for the advice OilyW.

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