Buying Experience at Apple Store.

Discussion in 'iPhone' started by bandofbrothers, Sep 29, 2014.

  1. bandofbrothers macrumors 601

    bandofbrothers

    Joined:
    Oct 14, 2007
    Location:
    Uk
    #1
    I recently reserved an iPhone 6 Plus (full retail price) online to collect from my Apple Store.

    I was pleasantly surprised that they offered me the recycle option for my iPhone 5s ,which reduced the cost of the iPhone 6 Plus :)

    However I decided to take up their offer of set up instore.

    At the set up desk I'm stood there keying in my icloud credentials to download my latest back up ,and as I'm waiting I'm being nosey and watching others setting up their Macs and iPads ,and listening into the conversations

    The Apple guy who was overseeing all the setting up tapped me on the shoulder and said once your back up has completed I need you to erase it under the Reset Setting.

    On asking "Why" he said I've noticed two small scratches on the antenna band and I'm swapping it out for you.

    When I looked I could see them if I looked really close and may have missed them until later ,and then may have had an issue trying to replace it , if at all, as I'm using the official leather case. Just my take on stuff but I appreciate it's also acceptable for a person to want a pristine handset for such an expensive item.

    So this is why I continue to buy into Apple Products.
     
  2. Hal~9000 macrumors 68000

    Hal~9000

    Joined:
    Sep 13, 2014
    #2
    <3 :apple:

    I've had a similar experience in the past. People knock apple for the higher prices but the quality of their products and the customer service they provide via their apple stores are two major reason I have both an iPhone 5s and MacBook Air.

    Glad you had such a great experience BoB :)
     
  3. kinster macrumors 6502a

    kinster

    Joined:
    Nov 6, 2006
  4. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #4
    Would you consider your iPhone to be the most important thing in your life?
     
  5. kinster macrumors 6502a

    kinster

    Joined:
    Nov 6, 2006
    #5
    Yeah more than water
     
  6. Hal~9000 macrumors 68000

    Hal~9000

    Joined:
    Sep 13, 2014
    #6
    LoL, love the quick sarcasm :D

    I could just imagine a desert scene like in the movies where you've been walking for days and days. You come across a guy offers you his canteen for your iPhone... well we know how that would go ;)
     

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