Buying from a 3rd party

Discussion in 'Buying Tips and Advice' started by Ubundows, Nov 20, 2008.

  1. Ubundows macrumors member

    Joined:
    Oct 2, 2008
    #1
    If you buy a mac with applecare from a 3rd party and it turns out to be faulty or something goes wrong. Where do you take it? To apple to fix it? or to the 3rd party to replace it. Will apple replace it even though you didn't buy it from them if it's clearly a botched machine?
     
  2. logana macrumors 65816

    logana

    Joined:
    Feb 4, 2006
    Location:
    Scotland
    #2
    Too many questions and not enough information.....

    AppleCare is linked to the machine's serial number and so normally transfers to the new owner.

    Apple will repair the machine rather than replace.

    If it is a "botched machine" then the AppleCare will be void anyway......
     
  3. Ubundows thread starter macrumors member

    Joined:
    Oct 2, 2008
    #3
    By botched I mean faulty to the point of it bieng unusable.

    and what if it can't be repaired, will they then replace? Or are all problems repairable?

    Sorry, not to knowledgeable about the workings of a machine.
     
  4. logana macrumors 65816

    logana

    Joined:
    Feb 4, 2006
    Location:
    Scotland
    #4
    If the machine is faulty then why does the current owner not get it fixed by Apple ?

    Or do they not know that they can ?

    "Everything is fixable" but after 3 attempts Apple will normally swap out the machine (if that is what you are getting at...)
     
  5. Ubundows thread starter macrumors member

    Joined:
    Oct 2, 2008
    #5
    I'm not thinking about buying it from ebay or anything, just a local reseller.

    And will they swap if it takes 3 attempts, even if it's not bought directly from them?

    Thanks for your help.
     

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