Buying on the family plan..?

Discussion in 'iPhone' started by drewf0sho, Jun 22, 2010.

  1. drewf0sho macrumors newbie

    Joined:
    Jun 22, 2010
    #1
    Okay I just heard something that troubles me.

    I'm on a family plan, but not as the primary account holder. Does the person who is the primary account holder have to be there in order to purchase a phone? I went on to the Apple site and I was approved and everything, so why wouldn't I be able to?

    I'd be pissed if I camp out tomorrow night and then find out I can't buy it because someone isn't there with me..
     
  2. appleguy123 macrumors 603

    appleguy123

    Joined:
    Apr 1, 2009
    Location:
    15 minutes in the future
    #2
    YOu need an authorized user there; who is over 18. This may not necessarily be the main account. Call AT&T and make yourself an authorized user(if you're over 18). If you're under 18 you cannot enter into a legal contract. So you are screwed.
     
  3. drewf0sho thread starter macrumors newbie

    Joined:
    Jun 22, 2010
    #3
    Ok, thanks. I just did it on my account on the AT&T site. Thanks, bro!
     
  4. appleguy123 macrumors 603

    appleguy123

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    #4
    CAn you tell me how you did that online? Thanks!
     
  5. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #5
    Best thing to do is to contact the Apple Store and verify their policy, which requires the ACCOUNT HOLDER to be present, (at least that was the policy for 3GS release last year). My wife couldn't pickup her 3GS w/o my being present, so she called me and I was there in 10 minutes...:eek:
     
  6. hunter x az macrumors member

    Joined:
    Jun 19, 2010
    #6
    You can authorized users to the AT&T account from the ATT.com website. It's under Profile options or something.
     
  7. dave006 Contributor

    dave006

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    Jul 3, 2008
    Location:
    Just West of East
    #7
  8. dave006 Contributor

    dave006

    Joined:
    Jul 3, 2008
    Location:
    Just West of East
    #8
    You should call your local Apple store. Read this link and you will see that the official Apple policy is that the Account Holder has to be present.

    Quote: Retail Authorized Users and Apple Stores – If visiting an Apple store, the account holder must be present.

    source: http://www.wireless.att.com/answer-...e=en_US&_dyncharset=UTF-8&solutionId=KB110035

    Dave
     
  9. note235 macrumors 6502a

    Joined:
    Jun 29, 2007
    #9
    hmm could i wait in line and then when im about to buy have my wife come over and be present?
     
  10. appleguy123 macrumors 603

    appleguy123

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    Apr 1, 2009
    Location:
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    #10
    It was not so for my 3g or 3GS. Not calling you a liar, it is just different in my Apple Store again. They even let me buy iPad with cash!
     
  11. drewf0sho thread starter macrumors newbie

    Joined:
    Jun 22, 2010
    #11
    Damn it. That is awful. Going to call Apple and see what they say, but this sucks if true.
     
  12. drewf0sho thread starter macrumors newbie

    Joined:
    Jun 22, 2010
    #12
    Just talked to someone at the Apple Store on Fifth Ave. in Manhattan..

    He said that you need the last 4 digits of the social for the account holder, your own social, and credit/debit card. Sounds like I'm good to go.
     
  13. shrimpdesign macrumors 6502a

    shrimpdesign

    Joined:
    Dec 9, 2005
    #13
    I, too, called my Apple Store to check if I needed the primary account holder to be there.

    You have to be authorized and know the primary account holder's last four digits of SSN (in addition to the regular requirements of your own SSN, Photo ID and credit/debit card), but they said they did not have to be present.

    So surprised AT&T's website has incorrect information. :rolleyes:
     

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