HomePod Buying used (open box) HomePod

sdsvtdriver

macrumors 65816
Original poster
Jul 31, 2008
1,062
36
Southern California
BB has HomePod on sale for $299 and some open box in store units for $275. I have a small concern that if someone set up the HomePod and tied it to their phone, it may still appear in their Home app even after resetting the HomePod. I don't want the previous owner messing with me and playing music on my second hand HomePod!

I recall this happening with a Mac per the blog below. Granted, different platform and Macs show up in Find My Devices.

https://medium.com/@mulligan/how-i-...ed-its-location-for-over-3-years-9a35cd3ca4cf

I don't see HomePod in Find My iPhone but it does show up in appleid.apple.com. I think there's nothing to worry about in the sense the previous owner can't find the location of the device or start playing music, but I figured I'd see what others have to say about it.
 

RedlegsFan

macrumors 6502
Mar 15, 2012
461
88
I picked up two open box Homepods from Best Buy during this sale. Both were in excellent, like new condition. It appears however, they were set up already for the previous user. I was able to reset them in minutes and tie them to my account/network. Save some decent money on these things thanks to this sale.
 

imac wannabe

macrumors regular
Sep 1, 2011
220
61
Appleton, WI
I bought a open box last night from BB for the same reasons. It would not connect to my home app or allow me to reset it. Spent about an hour with Applecare and finally gave up. It's going back. So open box isn't a slam dunk just because it is in excellent condition.
 

chabig

macrumors 604
Sep 6, 2002
6,768
3,978
I got one two days ago, plugged it in, brought my iPhone close and it automatically set itself up.
 

bbednarz

macrumors 65816
Nov 16, 2017
1,317
3,292
Chicago
My open box gave me an error the first time I tried setting it up, but then worked fine the second time. Then when I went to update the software to 11.4 it kept not working, but I suspect my phone was the culprit. I restarted my phone and it worked fine. Mine looks brand new outside of the box having a couple of marks. The plastic was even still on the top of it where Siri's light is. Looks like someone took it home knowing full well they were going to return it after trying it out for a little while.
 

Unprocessed1

macrumors 65816
Jun 23, 2008
1,362
40
If you get a used Homepod that is still set up for the previous owner, how do you go about depairing it from their account and setting it up as a brand new Homepod?
 

bbednarz

macrumors 65816
Nov 16, 2017
1,317
3,292
Chicago
If you get a used Homepod that is still set up for the previous owner, how do you go about depairing it from their account and setting it up as a brand new Homepod?
Unplug it for 5 seconds, plug it back it, wait 5 seconds, press down on the top until you hear a tone and it tells you that it is preparing to be setup (or something along those lines). Then you would just go through the standard pairing process.
[doublepost=1529120595][/doublepost]Grabbed another one for my dad today for fathers day. I went to pick it up and it appears that it is brand new, wrapping from Apple is still on it. I don't know if it was a mistake or someone that returned it without opening it and they still consider that open box. Either way, super happy.
 

vista.john

macrumors regular
Oct 24, 2008
189
18
Ebay Best Buy now sells refurbished ones. They are a little bit cheaper (259.99 vs 278.99) than open box if anyone is interested.
 
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