cable or accessory is not certified?

Discussion in 'iPhone Accessories' started by Jedi5, Jul 9, 2015.

  1. Jedi5 macrumors 6502

    Jedi5

    Joined:
    Aug 16, 2009
    Location:
    North Burbs, IL
    #1
    I'm on an iPhone 6 with everything I'm using being Apple products.

    Today out of the blue I started getting the "cable or accessory is not certified" message pop up.
    My phone wasn't connected to anything so I though nothing of it.
    I would just hit dismiss and go about my day.

    Fast forward a few hours later and I'm trying to charge my phone but it's not taking any of the cables.
    I've tried the iPhone and iPad cables, all Apple products but nothing is working.

    I've restarted my phone, did a reboot (power + home button) and still nothing.

    Any suggestions to fix this?
     
  2. eclipse01 macrumors 68020

    eclipse01

    Joined:
    May 16, 2011
    Location:
    Eau Claire, WI
    #2
    I get this charging from my computer, when LTE is enabled and it reaches 100%

    but not sure if this is the same thing you are talking about.
     
  3. techspin macrumors 6502a

    Joined:
    Jul 21, 2014
    #3
    Clean out the charging port. If it's showing you that message without anything plugged in, debris is the likely culprit.
     
  4. Jedi5 thread starter macrumors 6502

    Jedi5

    Joined:
    Aug 16, 2009
    Location:
    North Burbs, IL
    #4
    how do you clean a charging port, with compressed air?
    i've read everything from a toothpick, to paper clip, to compressed air.

    before i run out to buy a can, wondering if there is a home remedy i should try?

    gonna try a blow dryer and see what happens i guess
     
  5. decksnap macrumors 68040

    decksnap

    Joined:
    Apr 11, 2003
    #5
    Leaf blower should do the trick. ;) I have the same error when plugging in some of my legitimate apple cords. (Not old cords or machines) A little disheartening.
     
  6. techspin, Jul 9, 2015
    Last edited by a moderator: Jul 9, 2015

    techspin macrumors 6502a

    Joined:
    Jul 21, 2014
    #6
    You can use a flashlight to see if there's anything obstructing the port. Compressed air may not be necessary, but it's useful to have around anyway.
     
  7. Jedi5 thread starter macrumors 6502

    Jedi5

    Joined:
    Aug 16, 2009
    Location:
    North Burbs, IL
    #7
    Thanks everyone for all the great suggestions.

    Not sure what the problem was but it went away... I think.
    I was able to charge up my phone again.

    We'll see what tomorrow brings!
     
  8. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #8
    It could also be a defective cable and if so Apple will replace free of charge. As far as cleaning out the charging port, if you carry your phone is your pocket, you will need to clean out the port as debris will accumulate. A toothpick does well I would not use compressed air.
     

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