Cable sign in woes

Discussion in 'Apple TV Apps' started by mpayne2k, Oct 11, 2018.

  1. mpayne2k macrumors 6502a

    mpayne2k

    Joined:
    May 12, 2010
    #1
    So I have a COX account and they do not support single sign in on Apple TV. I use the Velocity Go app to watch a live stream of the Velocity channel. Every week I have to sign in to activate the stream option.

    Is this app dependent (token expires) or am I missing something to keep this signed in so I don't have to sign in every week?
     
  2. nburwell macrumors 601

    nburwell

    Joined:
    May 6, 2008
    Location:
    DE
    #2
    Same thing happens to my wife when she wants to watch MTV or Lifetime via their respective apps. She has to sign in once a week (sometimes it stretches to two weeks) with our service provider. I imagine like Velocity, the token expires hence the prompt to sign back in again.
     
  3. CLS727 macrumors regular

    CLS727

    Joined:
    Feb 5, 2018
    #3
    COX here too... you have to do every channel one by one.... the single sign in doesn't work.
     
  4. 2010mini macrumors 601

    Joined:
    Jun 19, 2013
    #4
    Try logging out of single sign on in tvOS settings. Then re-sign back in. That usually forces the respective apps to log in as new.
     

Share This Page

3 October 11, 2018