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Called Apple about buying a Bumper; instead got In-Ear Headphones.
- Thread starter jmitch150
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That's awesome.
Apparently we don't have to bitch and whine to get free stuff
Just threatening to whine usually works for me.
Yes, I agree. Seems all over the board at the moment. I'm not having trouble with my phone so I would never call Apple and make up problems in the hope of getting free stuff (and I'm definitely not saying the original poster or anyone else here is doing that) but, free stuff is free stuff!
If they are giving away product...heck, I'd like some!
Well they shouldn't sell a faulty product then.
If it's faulty and a bumper fixes it then it should be free.
I spent $600 on a product. They have billions in reserves. It's not only the right thing to do when they sell a bad product, but it's great for business.
I didn't call looking for any free stuff. I was calling just to vent my frustration and see if they could compensate me a little bit for having to purchase the case when I wanted to just use my phone without a bumper.
People like you need to chill and realize that this is a message board where we should all be friendly and not attack each other.
I didn't want anything free. I had already purchased a product I didn't need. Ecspecially after I have spent easily 3 grand on apple products in the past 2 months. Because I had to purchase the bumper I was hoping for maybe 10 dollars in iTunes credit or a refund in the bumper.
OP ,That's great that apple really does go out of it's way for customer satisfaction on an issue like this.
Don't know if you can call it "free" stuff when people are having to buy $30 bumpers to attempt to correct a design/manufacturing/programming flaw (since we don't know which one it is yet
)I don't plan on asking for anything for free, but I commend Apple for doing what they can to keep their customers happy.
OP ,That's great that apple really does go out of it's way for customer satisfaction on an issue like this.
Yeah absolutely that's why I made this topic because there is just so much negativity around these boards.
That's odd, Alex Miller must be some canned email bot - my email came from the same person. I have also seen others post their emails and they also came from an Alex (they blanked out the last name)
I called Apple before I even heard they were offering bumpers. I was just voicing my displeasure with the reception issues and the supervisor offered a bumper to help alleviate the issue. I did not call with any expectations other than an ETA on something official from Apple.
Did you mention to her what had happened to the OP? It might help to fax her a copy of his proof.