Callers can barely hear me

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Vorpal279, Jul 26, 2016.

  1. Vorpal279 macrumors member

    Joined:
    Oct 12, 2011
    Location:
    Eastern NC
    #1
    So I have an iPhone 6 and a few days ago, people I'm on the phone with say they can barely hear me and that my audio is up and down. However, when I put them on speaker phone they say I sound perfectly fine. Also, I hear a high pitched screech from time to time when I'm on the phone with somebody. That also started happening around the same time people started saying they can barely hear me. I checked to make sure the microphone was clear of any dirt or debris. Any ideas on what the problem is?
     
  2. Pndrgnsvc macrumors 6502

    Pndrgnsvc

    Joined:
    Jun 13, 2008
    Location:
    Georgetown, Texas
    #2
    When I first got my iPhone 5, I had a nearly identical problem. A short while later there was an iOS update, and that put things to right.

    Ergo, I suggest checking to ensure your iOS is current, and if necessary, doing full Restore. And it can't hurt, well, it shouldn't.

    Please post back of your success (or not).
     
  3. Vorpal279 thread starter macrumors member

    Joined:
    Oct 12, 2011
    Location:
    Eastern NC
    #3
    I tried restoring it, but the problem is still there. I'm beginning to think it's a hardware issue. Also I forgot to note, the phone was stuck in headphone mode just before the problem started, however I fixed that problem, but the previous problem remains. I may just tough it out and buy the new iPhone in September.
     
  4. Pndrgnsvc macrumors 6502

    Pndrgnsvc

    Joined:
    Jun 13, 2008
    Location:
    Georgetown, Texas
    #4
    Is your phone in a case, and if so, does the problem persist when it's not in the case? I only ask because I have heard that some cases can cause such problems.

    Also, in Settings/General/Accessibility>Hearing... You might try retoggling the "Phone Noise Cancellation" so that it remains enabled.
     

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