Callers not being able to hear me workaround?

Discussion in 'iOS 11' started by silentdevotion, Nov 10, 2017.

  1. silentdevotion macrumors newbie

    Joined:
    Feb 19, 2012
    #1
    Ever since I upgraded to IOS 11 none of my callers can hear me, I can hear them perfectly fine. I am at the point where I am gonna buy an Android phone. I rather not do this because I like the ecosystem. Is there a workaround or fix to this issue? I have looked all over the forums and turned off and tweaked settings without any solution.

    I tried wifi calling and that didn't help me.
     
  2. bruinsrme macrumors 603

    bruinsrme

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    Oct 26, 2008
  3. silentdevotion thread starter macrumors newbie

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    Feb 19, 2012
    #3
    Yeah, I turned of bluetooth, Airdrop, noice canceling, wifi calling, wifi, handoff and data roaming and nothing has changed. Siri and other voice services hear me perfectly fine. Just callers can't, there was a full apple thread on this and no one had a full solution as of yet. It's 100% software related.
     
  4. BugeyeSTI macrumors 68000

    BugeyeSTI

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    Arizona
    #4
    Did you do a search on this forum to see if anyone else has posted with a similar issue?
     
  5. silentdevotion thread starter macrumors newbie

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    Feb 19, 2012
    #5
    No but I have not heard of a 100% fix anywhere.
     
  6. cynics macrumors G4

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    Jan 8, 2012
    #6
    Have you tried a bluetooth headset (or any bluetooth external mic)? Do you have any other iOS device you can turn wifi calling on (iPad, Mac, Watch) to try calling from? Who is your cellular carrier?

    Obviously this isn't a massively wide spread issue or else it would be front page stuff for even non tech news outlets.

    I would probably try contacting your carrier first to see if there is a botched carrier update or something.
     
  7. bruinsrme macrumors 603

    bruinsrme

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    #7
    Which phone do you have
     
  8. silentdevotion thread starter macrumors newbie

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    Feb 19, 2012
    #8
    iPhone 7 Plus on T-mobile, Running 11.2 at the moment. Everything iOS 11-11.2 has not fixed this yet.
     
  9. bruinsrme macrumors 603

    bruinsrme

    Joined:
    Oct 26, 2008
    #9
    My friend had the 5S and something like this happened.
    The phone was replaced.
    Perhaps it was coincidental that it occurred with an update
     
  10. NoBoMac, Nov 11, 2017
    Last edited: Nov 11, 2017

    NoBoMac macrumors 68000

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    Jul 1, 2014
    #10
    Or earbuds with a mic as well.

    Or: rollback OS to non-beta.

    And: since on beta release, have you reported this, as one should being in beta program?
     
  11. Superhai macrumors 6502

    Superhai

    Joined:
    Apr 21, 2010
    #11
    Not to be not-picking, but did you really try a hard reboot, not just what you mentioned above?

    I had the same issue and I think it was because of bug in the Bluetooth framework where it thinks it is connected to a Bluetooth device and expect input from one. It seems to be cached somehow so only a full hard reboot solved it. In worst case you may have to restore the device.
     
  12. Shadow Puppets macrumors member

    Joined:
    Nov 28, 2016
    #12
    I have replaced two iPhone 7 Pluses in the last 4 weeks because of this exact issue. People on the other end of the line complaining that they can’t hear me (plus another issue where mid call the person on the other end of the line all of a sudden sounds really distant).

    Onto my 3rd 7+ now and the problem persists, and I’ve just found out that two of my colleagues (one with an 8+ and one with a 6S are experiencing the same issue with iOS11). Two of us are on EE in the UK and the other on O2.

    So yeah, I think it’s more common than people realise but people just put it down to bad reception or something. It’s not, it’s actually a problem with iOS11.
     
  13. silentdevotion thread starter macrumors newbie

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    Feb 19, 2012
    #13
    Do you use any spam or call blockers? I uninstalled Nomorobo and it seemed the solve the issue, I have been using Youmail for years without any problems.
     
  14. ManuCH macrumors 6502

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    May 7, 2009
    Location:
    Switzerland
    #14
    It's either a defective phone or a problem with your account/SIM.

    Go to an Apple Store and have them take a look. They'll replace the iPhone if it's defective or help you work it out if it's not. But that's not supposed to happen - you don't need a workaround, you need a working phone!
     
  15. silentdevotion thread starter macrumors newbie

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    Feb 19, 2012
    #15
    Thanks for the reply, I already solved this issue. It was a call blocking app that was causing the problem.
     
  16. ManuCH macrumors 6502

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    May 7, 2009
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    Switzerland
    #16
    How in the world can an app interfere with calls? Apple shouldn't approve those. But good to know!
     
  17. Redcape macrumors newbie

    Redcape

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    May 24, 2018
    #17
     
  18. silentdevotion thread starter macrumors newbie

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    Feb 19, 2012
    #18
    The issue was fixed in a software update but came back again, using my headphone works fine. I just answer calls from my Mac now. The issue went away for months then came back again with 11.3
     
  19. Redcape macrumors newbie

    Redcape

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    May 24, 2018
    #19
    This IS a huge issue. I’ve found hundreds of people in numerous forums that ALL have this exact issue! I am one of them. Brand new car yesterday, brand new head unit today, 15 phone calls and they all told me the same thing...”I can’t understand you...you’re breaking up” “?”WHAT”...it’s a $1340.00 issue for me or a $2340.00 issue if I include the price of my X - or a $4680.00 issue if you include my girlfriend, her new head unit and her X...it’s a huge issue, and APPLE has said nothing, as usual!
     
  20. Cinimod1000 macrumors newbie

    Joined:
    Dec 7, 2016
    #20
    Related? I know it references iPhone 7, but maybe the beginnings of an acknowledgement from Apple?
    https://www.macrumors.com/2018/05/04/apple-aware-of-iphone-7-mic-issue-ios-11-3/
     
  21. ManuCH macrumors 6502

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    May 7, 2009
    Location:
    Switzerland
    #21
    I still think iPhones exhibiting this behavior are defective. Apple will exchange them.
     

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