Calling on Mac via iPhone doesn't work after switching to Verizon?

Discussion in 'OS X El Capitan (10.11)' started by whohasaquestion, Feb 16, 2016.

  1. whohasaquestion macrumors 6502

    Joined:
    Sep 17, 2011
    #1
    So this is something that happened after swtiching my carrier from Cricket to Verizon. I am talking about making calls on Mac via iPhone 6S+ cellular network. I have Voice & data enabled on iPhone Setting but it just won't work. Then I read somewhere that Verizon Wi-Fi calling is only available on Samsung S6 and S6 Edge. Is this the reason why it's not working? Has anyone got it to work?

    I am currently on a Verizon Individual post-paid plan. Please advise.
     
  2. lparsons21 macrumors 6502

    lparsons21

    Joined:
    Jun 3, 2014
    Location:
    Southern Illinois
    #2
    Check to see if FaceTime on the Mac is set right.
     
  3. Alrescha macrumors 68020

    Joined:
    Jan 1, 2008
    #3
    I do not think this is "Wi-Fi calling" from Verizon's point of view - this is a feature of your iPhone and OS X. If you have not tried it yet, I would de-authorize your Mac in Settings on your phone, then re-authorize it.

    A.
     
  4. whohasaquestion thread starter macrumors 6502

    Joined:
    Sep 17, 2011
    #4
    Thanks guys. I finally figured it out. So in my hours of trouble shooting, I changed my Apple account password in the process, rebooted my mac, logged in with the Apple ID with new password...but somehow, every apple app needs to be relogged-in, FaceTime, iTune...etc, for them to work properly.

    iTune prompted me to enter new password, so I took care of that. But FaceTime never did, so I just assumed it knew what it was doing. Wrong.

    One lesson learned. Don't change your Apple account password. It's a pain in the @$$
     

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