Strange reddish colouration to photos. When I checked settings I saw that a non apple part present test phone bought from UK Apple Store when it was first released and never been fixed for anything. Only just recently happened. Any ideas. Still has the apple cover I purchased when I bought phone ?
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iPhone 14 Pro Max Camera colouration to photos
- Thread starter Zapdoc
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please provide more info: which iPhone model? which version of iOS? Attach ann example photo to your post here. Only you know wether it has the Apple cover when you bought the iPhone 🙂 - but when did you buy it? Did you buy Apple Care +, if yes, which?
The iPhone 14 Pro Max was bought in Oct just after being released by Apple in Sept. I bought AppleCare in Apple Store when I bought the phone and also got a screen protector fitted at same time by Apple in store Cover is until Oct this tear paid upfront rather than monthly
i never had any issue before nor ever had it fixed / worked at anywhere. Because of this the message under settings for camera saying it has non Apple part fitted is puzzling to me. How can this be ? Usually get new phone always from Apple Store every couple of years and add on AppleCare when I buy it as well as the fitted in store screen protector Just worried that they could refuse to fix the camera issue
Please provide a screenshot and additionally take and upload a photo here which shows the effect.
My issue is only how the settings /camera says non Apple part in camera detected when I know phone has never had anything done to it since I bought it new (not refurbished) !! Anyone please ever come across this before ?
Sorry - forget what I am referring to its the colour of background/shade of image but what concerns me is the statement on the Settings/General;/Camera saying Apple has detected a non apple part in phone camera with an exclamation mark ! beside this statement - how this can be when phon has never been repaired or worked at since bought new form Apple Store UK
I’ve had something similar with my launch day 14 PM. Photos that contain people look really over saturated. Almost orange. It’s happened about 5-7 times out of the hundreds if not a thousand photos I have so far taken. I always considered a glitch of some sort.
I can accept a glitch but why the non Apple component in camera ? Given I had phone from new from Apple Store ?
Sorry the discolouration is not the main concern it’s the fact that the settings under general and
Camera says non apple part in camera that I am concerned about and have posted a new post on this
Indeed it’s concerning. Personally I’d take it to an Apple Store and present them with your finding.
If the camera module is malfunctioning, it might also fail to respond properly when the system asks it to to authenticate. That may be why you are seeing a color shift, as well.
Thanks I had not considered that. Probably the case here. Should get it to Apple next week I hope
while it might be a hardware defect - if only we would know which version of iOS you are using or we had a screenshot and an effected photo uploaded here. 🙃
And just as an info: the “non genuine” visible in Settings (or as pop-up) is used by Apple optionally as a kind of a general error message related to an issue with the camera (or actually any other part).
The genius at an Apple Store can test and do a replacement of the camera module (in my experience in about an hour, YMMV 🤓)
And just as an info: the “non genuine” visible in Settings (or as pop-up) is used by Apple optionally as a kind of a general error message related to an issue with the camera (or actually any other part).
The genius at an Apple Store can test and do a replacement of the camera module (in my experience in about an hour, YMMV 🤓)
Using latest version of iOS regularly updates always
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