Camera not working

Discussion in 'iPhone Tips, Help and Troubleshooting' started by foreverandalway, Aug 8, 2013.

  1. foreverandalway macrumors member

    Dec 14, 2010
    I had an issue a week ago where when I'd try to take a photo it would freeze and sometimes turn black. About two days later the camera stopped working all together. It would just show a black screen. Any apps that would use the camera also showed a black screen.

    I have an iphone 5 and it's only about 3 months old. I did a bit of googling and it told me to reset the iphone and not install a backup because it was a hardware issue and the backup would just reinstall the hardware issue.

    I just did the reset and the camera is still not working.

    Is there anyway to fix this?
  2. anaqvi786 macrumors regular

    Jun 25, 2013
    At iOS planet
    It is probably the camera itself. If you don't want to replace it yourself, go to the Genius Bar and they will replace it free of charge.

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