Camera not working

Discussion in 'iPhone Tips, Help and Troubleshooting' started by foreverandalway, Aug 8, 2013.

  1. foreverandalway macrumors member

    Joined:
    Dec 14, 2010
    #1
    I had an issue a week ago where when I'd try to take a photo it would freeze and sometimes turn black. About two days later the camera stopped working all together. It would just show a black screen. Any apps that would use the camera also showed a black screen.

    I have an iphone 5 and it's only about 3 months old. I did a bit of googling and it told me to reset the iphone and not install a backup because it was a hardware issue and the backup would just reinstall the hardware issue.

    I just did the reset and the camera is still not working.

    Is there anyway to fix this?
     
  2. anaqvi786 macrumors regular

    Joined:
    Jun 25, 2013
    Location:
    At iOS planet
    #2
    It is probably the camera itself. If you don't want to replace it yourself, go to the Genius Bar and they will replace it free of charge.
     

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