Can a refurb be returned to an Apple Store?

Discussion in 'MacBook Pro' started by skiltrip, Jan 14, 2011.

  1. skiltrip macrumors 68030

    Joined:
    May 6, 2010
    Location:
    New York
    #1
    While in the no hassle return window, can a refurb be returned to an Apple Store, or does the buyer have to ship it back at their expense?
     
  2. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #2
    Usually the item has to be returned to the store it was bought from, i.e. to the online store in this case. You can always try though, I've heard plenty of cases where people have been able to return refurbs to retail stores.
     
  3. HBOC macrumors 68020

    Joined:
    Oct 14, 2008
    Location:
    SLC
    #3
    if you bought online, you HAVE to return it to the online store, as it is a totally "different entity". I asked that when I ordered my MBP from the clearance store online.

    No harm done in asking though.
     
  4. jenzjen macrumors 68000

    Joined:
    Aug 20, 2010
    #4
    You can try, but since yours is refurbished, I put the odds at less than 10%. I've had a store exchange a new online purchase for a better one, but since stores do not carry refurbished items, I think the manager's options might be nada.
     
  5. Mr. Chewbacca macrumors 6502a

    Mr. Chewbacca

    Joined:
    Apr 27, 2010
    Location:
    Dallas TX

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