Can a wireless keyboard cause kernel panics?

Discussion in 'iMac' started by dborja, Sep 15, 2017.

  1. dborja macrumors 6502a

    Joined:
    Sep 13, 2007
    Location:
    Northern California
    #1
    I have a late-2009 iMac running Sierra that began rebooting because of kernel panics. It had been running fine until the original wireless keyboard failed. I bought a new wireless keyboard (non-numeric keypad) and have been experiencing reboots when it's been running by itself for an hour or two. The first time, I saw the application that was running when the panic occurred so I quit that application. It has continued rebooting - this time with other applications running.

    Could this be because of the new keyboard? I don't think so but wanted to check here just in case...
     
  2. nambuccaheadsau macrumors 68000

    nambuccaheadsau

    Joined:
    Oct 19, 2007
    Location:
    Nambucca Heads Australia
    #2
    Next time go into Console > Utilities and post the report which will help diagnose what is causing this.
     
  3. Lunder89 macrumors 6502

    Lunder89

    Joined:
    Oct 16, 2014
    Location:
    Denmark
    #3
    The wireless keyboard you bought, is at an Apple original or a 3rd party?
     
  4. dborja thread starter macrumors 6502a

    Joined:
    Sep 13, 2007
    Location:
    Northern California
    #4
    Original Apple Magic Keyboard replace with "newest" Apple magic keyboard (w/o the numeric keypad)
     
  5. Lunder89 macrumors 6502

    Lunder89

    Joined:
    Oct 16, 2014
    Location:
    Denmark
    #5
    Okay, some 3rd party devices can cause these kernel panics. I have had a couple of Logitech mouse do it.
     
  6. dborja thread starter macrumors 6502a

    Joined:
    Sep 13, 2007
    Location:
    Northern California
    #6
    Here's the most recent:

    Anonymous UUID: 72A51068-5C21-5D2E-813A-E4445DA26CAB

    Fri Sep 15 00:11:51 2017

    *** Panic Report ***
    panic(cpu 1 caller 0xffffff80127fe39d): Kernel trap at 0xffffff80127a5d13, type 14=page fault, registers:
    CR0: 0x0000000080010033, CR2: 0x0000000000000028, CR3: 0x0000000001d6e000, CR4: 0x0000000000002660
    RAX: 0xffffff8017ed0000, RBX: 0xffffff80186a5b10, RCX: 0x0000000000000028, RDX: 0x0000000000000028
    RSP: 0xffffff91fb4db8c0, RBP: 0xffffff91fb4db8f0, RSI: 0x0000000000000000, RDI: 0xffffff8017d061c8
    R8: 0x0000000080000000, R9: 0xffffff80186a5b10, R10: 0x0000003fffffff00, R11: 0xffffff80398b9900
    R12: 0xffffff7f80000000, R13: 0x000000000006c391, R14: 0xffffff80398b9900, R15: 0xffffff8016cd0000
    RFL: 0x0000000000010207, RIP: 0xffffff80127a5d13, CS: 0x0000000000000008, SS: 0x0000000000000010
    Fault CR2: 0x0000000000000028, Error code: 0x0000000000000000, Fault CPU: 0x1, PL: 1, VF: 0

    Backtrace (CPU 1), Frame : Return Address
    0xffffff91fb4db550 : 0xffffff80126e953c
    0xffffff91fb4db5d0 : 0xffffff80127fe39d
    0xffffff91fb4db7b0 : 0xffffff801269a593
    0xffffff91fb4db7d0 : 0xffffff80127a5d13
    0xffffff91fb4db8f0 : 0xffffff80127a5b78
    0xffffff91fb4db910 : 0xffffff80127a891d
    0xffffff91fb4db980 : 0xffffff8012787653
    0xffffff91fb4dba00 : 0xffffff8012786081
    0xffffff91fb4dba30 : 0xffffff8012787446
    0xffffff91fb4dba60 : 0xffffff801278652a
    0xffffff91fb4dbaa0 : 0xffffff8012772412
    0xffffff91fb4dbbe0 : 0xffffff8012771aac
    0xffffff91fb4dbc10 : 0xffffff801276d4a3
    0xffffff91fb4dbc40 : 0xffffff80126f4cdd
    0xffffff91fb4dbc60 : 0xffffff7f94287a20
    0xffffff91fb4dbc90 : 0xffffff7f942bd028
    0xffffff91fb4dbcc0 : 0xffffff7f94290d5a
    0xffffff91fb4dbdc0 : 0xffffff8012948f70
    0xffffff91fb4dbe40 : 0xffffff801293a4fd
    0xffffff91fb4dbec0 : 0xffffff8012b9c11b
    0xffffff91fb4dbf10 : 0xffffff8012b9c03a
    0xffffff91fb4dbf50 : 0xffffff8012c240f5
    0xffffff91fb4dbfb0 : 0xffffff801269ad96
    Kernel Extensions in backtrace:
    com.apple.filesystems.hfs.kext(366.70.1)[B0B8A05A-CC75-325C-A3DA-76C4F7B6F21A]@0xffffff7f94270000->0xffffff7f942d8fff
    dependency: com.apple.filesystems.hfs.encodings.kext(1)[057A044B-8E0D-3A57-8861-87193496E893]@0xffffff7f94269000

    BSD process name corresponding to current thread: logd

    Mac OS version:
    16G29

    Kernel version:
    Darwin Kernel Version 16.7.0: Thu Jun 15 17:36:27 PDT 2017; root:xnu-3789.70.16~2/RELEASE_X86_64
    Kernel UUID: D3314D98-5D40-3CD8-98A4-F1DD46C20E03
    Kernel slide: 0x0000000012400000
    Kernel text base: 0xffffff8012600000
    __HIB text base: 0xffffff8012500000
    System model name: iMac11,1 (Mac-F2268DAE)

    System uptime in nanoseconds: 41615249654869
    last loaded kext at 1174741136287: com.apple.nke.l2tp 1.9 (addr 0xffffff7f95650000, size 32768)
    loaded kexts:
    com.avast.FileShield 3.0.0
    com.avast.PacketForwarder 2.1
    com.apple.nke.l2tp 1.9
    com.apple.filesystems.afpfs 11.0.5
    com.apple.nke.asp-tcp 8.0.1
    com.apple.filesystems.msdosfs 1.10
    com.apple.filesystems.smbfs 3.1.2
    com.apple.driver.AppleTopCaseHIDEventDriver 114
    com.apple.driver.AppleHSBluetoothDriver 114
    com.apple.driver.AppleBluetoothMultitouch 92
    com.apple.driver.AudioAUUC 1.70
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleTyMCEDriver 1.0.2d2
    com.apple.driver.AGPM 110.23.17
    com.apple.driver.AppleMikeyHIDDriver 131
    com.apple.driver.AppleMikeyDriver 279.48
    com.apple.driver.AppleHDAHardwareConfigDriver 279.48
    com.apple.driver.AppleHDA 279.48
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AppleUpstreamUserClient 3.6.4
    com.apple.driver.pmtelemetry 1
    com.apple.kext.AMDLegacyFramebuffer 1.5.1
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.iokit.IOBluetoothSerialManager 5.0.5f1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleMuxControl 3.14.49
    com.apple.driver.AppleBacklight 170.9.20
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.AppleFIVRDriver 4.1.0
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleHV 1
    com.apple.ATIRadeonX2000 10.0.2
    com.apple.driver.AppleMCCSControl 1.3.4
    com.apple.driver.AppleLPC 3.1
    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
    com.apple.kext.AMD4800Controller 1.5.1
    com.apple.iokit.IOBluetoothUSBDFU 5.0.5f1
    com.apple.driver.AppleUSBStorageCoexistentDriver 404.50.6
    com.apple.driver.AppleUSBCardReader 404.50.6
    com.apple.driver.AppleIRController 341.2
    com.apple.driver.AppleFireWireStorage 404.50.6
    com.apple.driver.initioFWBridge 404.50.6
    com.apple.driver.IOFireWireSerialBusProtocolSansPhysicalUnit 404.50.6
    com.apple.driver.LSI_FW_500 404.50.6
    com.apple.driver.Oxford_Semi 404.50.6
    com.apple.driver.StorageLynx 404.50.6
    com.apple.driver.AppleFileSystemDriver 3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
    com.apple.BootCache 40
    com.apple.filesystems.hfs.kext 366.70.1
    com.apple.iokit.SCSITaskUserClient 394.50.1
    com.apple.iokit.IOAHCIBlockStorage 295.20.1
    com.apple.driver.AppleFWOHCI 5.5.5
    com.apple.iokit.AppleBCM5701Ethernet 10.2.10
    com.apple.driver.AirPort.Atheros40 700.74.5
    com.apple.driver.AppleAHCIPort 326.60.1
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleACPIButtons 5.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 5.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 219.0.0
    com.apple.nke.applicationfirewall 172
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.driver.AppleIntelCPUPowerManagement 219.0.0
    com.apple.nke.ppp 1.9
    com.apple.security.SecureRemotePassword 1.0
    com.apple.driver.AppleHIDKeyboard 199
    com.apple.driver.IOBluetoothHIDDriver 5.0.5f1
    com.apple.driver.AppleMultitouchDriver 368.16
    com.apple.driver.AppleInputDeviceSupport 76.7
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 279.48
    com.apple.kext.OSvKernDSPLib 525
    com.apple.iokit.IOSurface 159.9
    com.apple.iokit.IOSerialFamily 11
    com.apple.driver.AppleSSE 1.0
    com.apple.driver.AppleGraphicsControl 3.14.49
    com.apple.driver.AppleBacklightExpert 1.1.0
    com.apple.iokit.IONDRVSupport 516.1
    com.apple.iokit.IOFireWireIP 2.2.7
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.AppleHDAController 279.48
    com.apple.iokit.IOHDAFamily 279.48
    com.apple.iokit.IOAudioFamily 205.15
    com.apple.vecLib.kext 1.2.0
    com.apple.driver.AppleSMBusController 1.0.18d1
    com.apple.driver.AppleSMBusPCI 1.0.14d1
    com.apple.driver.IOPlatformPluginFamily 6.0.0d8
    com.apple.driver.AppleSMC 3.1.9
    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
    com.apple.kext.AMDSupport 1.5.1
    com.apple.AppleGraphicsDeviceControl 3.14.49
    com.apple.kext.AMDLegacySupport 1.5.1
    com.apple.iokit.IOGraphicsFamily 515.3
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.5f1
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.5f1
    com.apple.iokit.IOBluetoothHostControllerTransport 5.0.5f1
    com.apple.iokit.IOBluetoothFamily 5.0.5f1
    com.apple.iokit.IOUSBMassStorageClass 4.0.4
    com.apple.iokit.IOSCSIBlockCommandsDevice 394.50.1
    com.apple.iokit.IOUSBMassStorageDriver 131.60.1
    com.apple.driver.usb.IOUSBHostHIDDevice 1.1
    com.apple.iokit.IOFireWireSerialBusProtocolTransport 2.5.1
    com.apple.iokit.IOFireWireSBP2 4.2.7
    com.apple.driver.usb.cdc 5.0.0
    com.apple.driver.usb.networking 5.0.0
    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
    com.apple.filesystems.hfs.encodings.kext 1
    com.apple.driver.usb.AppleUSBHub 1.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 394.50.1
    com.apple.iokit.IOBDStorageFamily 1.8
    com.apple.iokit.IODVDStorageFamily 1.8
    com.apple.iokit.IOCDStorageFamily 1.8
    com.apple.driver.AppleXsanScheme 3
    com.apple.iokit.IOAHCISerialATAPI 266.50.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1
    com.apple.driver.AppleUSBMergeNub 900.4.1
    com.apple.iokit.IOFireWireFamily 4.6.6
    com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
    com.apple.iokit.IOEthernetAVBController 1.0.3b4
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.iokit.IOUSBFamily 900.4.1
    com.apple.iokit.IO80211Family 1200.12.2
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.driver.corecapture 1.0.4
    com.apple.iokit.IOAHCIFamily 288
    com.apple.driver.usb.AppleUSBEHCIPCI 1.1
    com.apple.driver.usb.AppleUSBUHCIPCI 1.1
    com.apple.driver.usb.AppleUSBUHCI 1.1
    com.apple.driver.usb.AppleUSBEHCI 1.1
    com.apple.driver.AppleUSBHostMergeProperties 1.1
    com.apple.driver.AppleEFINVRAM 2.1
    com.apple.driver.AppleEFIRuntime 2.1
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
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    com.apple.iokit.IOStorageFamily 2.1
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    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 5.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.Libm 1
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
     
  7. nambuccaheadsau macrumors 68000

    nambuccaheadsau

    Joined:
    Oct 19, 2007
    Location:
    Nambucca Heads Australia
    #7
    First up completely uninstall Avast! with the proper uninstaller. Do not just drag to Trash. See liunk below.

    It is usual the problem is listed first in kernel extensions.


    https://www.avast.com/faq.php?article=AVKB67
     
  8. dborja thread starter macrumors 6502a

    Joined:
    Sep 13, 2007
    Location:
    Northern California
    #8
    Thanks! I'll keep that in mind. I did a PRAM reset 5 hours ago and it seems to be holding up so far with no kernel panic and reboot. I thought I had done the reset after pairing the new keyboard but maybe not. If it happens again, I'll verify if Avast is listed first then uninstall.
     

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7 September 15, 2017