Can anybody explain how this was a hardware problem?

Discussion in 'iPhone' started by mrat93, Mar 18, 2008.

  1. mrat93 macrumors 65816

    mrat93

    Joined:
    Dec 30, 2006
    #1
    I was having this problem with Mail, where it would just crash the second it was opened. I restored several times to re-downloaded firmware images (in case the one I had before was corrupted,) and still no luck. I got the phone replaced over the weekend, and now everything works fine. Does anybody know what the problem could have been?
     
  2. skwoytek macrumors 6502a

    Joined:
    Feb 15, 2005
    #2

    When you downloaded the firmware did you use the iPhone without restoring your backup user data? If you used a perfectly clean iPhone firmware, then I can't help you. If you were restoring user data from a backup after a firmware refresh then...

    I had the same issue. I re-downloaded firmware and everything else you tried. But each time I had iTunes load my old user data. Finally, I just said forget it and did a sync/load from scratch without restoring my user data. Everything worked fine. After it worked, I tried restoring that backup/restore point - immediate crashes in mail again. That backup point was no good.

    It seemed like a corruption in my user data/settings. And I still have no idea what it was... Other than my data restore point.
     

Share This Page