Can Anyone Help? (Water Damage)

Discussion in 'iPhone Tips, Help and Troubleshooting' started by DragonGoddess, Dec 25, 2010.

  1. DragonGoddess macrumors newbie

    Joined:
    Dec 25, 2010
    #1
    So yesterday I dropped my phone, Sadly it landed in some water left it to dry over night and what not.
    Now this morning it wouldn't turn on, however if plugged into the wall it would come on but would tell me i have to restore iphone before i could use it.

    Now i went to plug it into the computer and it is not recognized at all, so i pressed the home button and power button and shortly after about 30 seconds its recognized in itunes. So i go to restore and try to restore it and i get the "the IPhone 'Iphone' could not be restored. An Unknown error has occurred (1601).

    Now i have tried everything to restore it but its just a black screen when plugged in to the computer. yet plug it into the wall and i pretty much have my phone back except it can not find my carrier. Btw im canadian and with telus.
     
  2. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #2
    You cant fix water damage with software.
    Its a hardware issue.
     
  3. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #3
    It's pretty much dead.

    You could try to let it sit a few more days, but the result will likely be the same.
     
  4. DragonGoddess thread starter macrumors newbie

    Joined:
    Dec 25, 2010
    #4
    so basically its a brand new phone for me ....
     
  5. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #5
    They might do an out-of-warranty replacement for you ... cheaper than buying a new one outright.
     
  6. DragonGoddess thread starter macrumors newbie

    Joined:
    Dec 25, 2010
    #6
    well telus will prolly let me resign another contract with them but im extended another 3 years
     
  7. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #7
    I don't know about those specifics, you'll have to ask them.
     
  8. Dr McKay, Dec 25, 2010
    Last edited: Dec 25, 2010

    Dr McKay macrumors 68040

    Dr McKay

    Joined:
    Aug 11, 2010
    Location:
    Kirkland
    #8
    It could just be messing up because it's still wet inside. Leave it to dry for another week in dry conditions, try it again, if its still broken then you've got a shiny paperweight.
     
  9. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #9
    Even letting it dry longer, damage has been done - it will not work the same as before the accident.
     
  10. DragonGoddess thread starter macrumors newbie

    Joined:
    Dec 25, 2010
    #10
    yea but if i was to buy a new one, i would have to go 4g cause they no longer carry mine
     
  11. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #11
    They may have it in backstock ... you really should be calling Telus.
     
  12. DragonGoddess thread starter macrumors newbie

    Joined:
    Dec 25, 2010
    #12
    i did yesterday they told me to go to apple see what they can do if not go back to them if i cant get it repaired... but according to telus they no longer carry the 16g black iphone only 8 g 3gs and 8g 3g
     
  13. r.j.s Moderator emeritus

    r.j.s

    Joined:
    Mar 7, 2007
    Location:
    Texas
    #13
    Ok, then I'd call Apple support tomorrow when they open.
     

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