Can anyone help with Apple Watch LTE activation on T-Mobile?

Discussion in 'Apple Watch' started by NOLF1, Sep 22, 2017.

  1. NOLF1 macrumors member

    Joined:
    Sep 5, 2009
    #1
    Hey everyone!

    So my Apple Watch Series 3 LTE got here today. I ordered it directly from T-Mobile.

    I have NOT been able to activate my watch on the LTE network and T-Mobile support is 100% clueless. The phone reps apparently don't even know what the watch is, and have not at all been able to help me activate it.

    I keep getting this error message after I click "setup celluar" and click next on the "Congratulations, T-Mobile is currently offering the first three months free...." message.

    The error is: ACTIVATION ERROR. This account or plan do not support adding a secondary device. If you continue to receive this error, call T-Mobile. Code 409

    Has anyone gotten this error, and, if so, how were you able to resolve it? Thanks for any info!
     
  2. mike.101 macrumors newbie

    Joined:
    Oct 25, 2014
    #2
    I just activated mine about 30 minutes ago. Had been trying since yesterday.
    Turn off then back on both your watch and iphone then go through the cellular setup.
     
  3. Teledatageek macrumors newbie

    Teledatageek

    Joined:
    Sep 22, 2017
    Location:
    Upstate New York
    #3
    Well I was hopeful after seeing your post and tried the power cycle as you did. Unfortunately got through all the disclaimer pages and still have the Activation Error message (Code 412). Do you have a biz account or personal? I have biz account.
     
  4. maroulis macrumors member

    Joined:
    Sep 27, 2006
    #4
    There’s a thread further down about business accounts and 412 error, it’s not fixed yet
     
  5. mike.101 macrumors newbie

    Joined:
    Oct 25, 2014
    #5
    Personal. I too was getting code 412 errors.
     
  6. matthew23 macrumors 6502

    Joined:
    Aug 27, 2010
    #6
    Same with me. Personal. 412 error code. No activation yet.
     
  7. edhchoe macrumors 6502a

    edhchoe

    Joined:
    Oct 28, 2011
    #7
    are you guys activating with WiFi or LTE on iphone?
    I wonder it would make any difference.
     
  8. hlfway2anywhere macrumors 65816

    Joined:
    Jul 15, 2006
    #8
    Error 412 still here. Business account.
     
  9. maroulis macrumors member

    Joined:
    Sep 27, 2006
    #9
    It appears they have reverted the setup and now goes back to the old login screens asking for ssn
     
  10. hlfway2anywhere macrumors 65816

    Joined:
    Jul 15, 2006
    #10
    Same here. They are so frustrating and inconsistent.
     
  11. matthew23 macrumors 6502

    Joined:
    Aug 27, 2010
    #11
    Mine says it cannot activate b/c it cannot systemically verify my billing address. Code 412-a. Anyone getting this?
     
  12. justinf77 macrumors 6502

    Joined:
    May 18, 2003
  13. edhchoe macrumors 6502a

    edhchoe

    Joined:
    Oct 28, 2011
    #13
    I have simple choice and I had no problem setting it up yesterday at the Apple store.
     

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12 September 22, 2017