Can Apple refuse to replace your battery?

Discussion in 'MacBook Air' started by anarchron, Mar 20, 2008.

  1. anarchron macrumors member

    Joined:
    Aug 7, 2004
    #1
    Hi guys,

    I just read Apple's policy on the battery replacement program at:

    http://www.apple.com/support/macbookair/service/battery/

    and it states specifically that:

    Service may not be available if your MacBook Air has been damaged due to accident or abuse.

    Does this mean that hypothetically if I were to drop my MacBook Air, and get it damaged e.g. a dent, but still retain functionality, Apple could refuse to replace my battery down the line?

    Thanks
     
  2. mac-convert macrumors 6502a

    mac-convert

    Joined:
    Nov 2, 2006
    Location:
    Are we there yet?
    #2
    The keyword used here in Apples' statement is MAY...

    I would suspect that if there were sufficient damage and installing a new battery would present a safety hazard then they could, should and would refuse to install a new one. If the "minor dent" did not cause a safety hazard, then there shouldn't be any problems.
     
  3. hotdamn macrumors 6502

    Joined:
    Jan 24, 2007
    Location:
    Ottawa, ON, Canada
    #3
    exactly.

    I mean I am sure they will if you pay for it, but probably not under warranty.
     
  4. Hoopdy macrumors 6502

    Joined:
    Sep 13, 2007
    #4
    As long as the battery is not damaged - dented, deeply scratched, cracked, etc. then they will replace it.
     

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