Can hear start up sound but screen is black. Help!

Discussion in 'MacBook Pro' started by E3BK, Jun 2, 2010.

  1. E3BK macrumors 68020

    E3BK

    Joined:
    Mar 15, 2008
    Location:
    NYC
    #1
    I'm doing my best not to panic here but I'm sure you can feel my pain. I got up this morning, made my coffee and opened up my MBP to start my day.

    I can hear that start up sound but the screen is completely black. Nothing. It was fine yesterday and I didn't do anything different when I closed it to put it in sleep mode. But now it won't wake up. I pulled the battery, let it cool (seemed a little warm since I just started it)....still black screen.

    Can anyone provide any advice on how to fix? Or is this thing toast?? :(...
     
  2. TheNewDude macrumors 6502a

    Joined:
    Mar 17, 2010
    #3
    Just trying to help...

    And you have tried to turn the brightness up on the screen right??

    It happened to me once. I turned the screen off by turning the brightness down all the way. Took me a few minutes to figure out what I had done...
     
  3. gorjan macrumors 6502

    Joined:
    May 16, 2009
    Location:
    CPH
    #4
    Which MBP do you have? If it's early 2008 or older it might be that your graphic card is toast (the 8600 issue).
     
  4. E3BK thread starter macrumors 68020

    E3BK

    Joined:
    Mar 15, 2008
    Location:
    NYC
    #5
    Thank you for the responses.

    I tried all the things from the link. Still black.

    Definitely tried the brightness already. I wish that was it.

    Yes, it is from early 2008. Does that mean I just need to have the card replaced?

    Anything else I should try before I call Apple? It's out of warranty already. Apple care is over. I want to cry.
     
  5. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #6
    8600M GT = 3-year warranty

    http://support.apple.com/kb/ts2377

    Call Apple and get it fixed
     
  6. fuzzylemurs macrumors member

    Joined:
    Jul 10, 2008
    #7
    If you look VERY closely at the screen, can you see just a hint of your desktop, or any image at all? It could be your LCD backlight or inverter may have failed, so it is not lighting your display. This would make it look like it's just a black screen.
     
  7. gorjan macrumors 6502

    Joined:
    May 16, 2009
    Location:
    CPH
    #8
    As Hellhammer wrote, the 8600 issue is covered under a special warranty, covering a dead graphic card in the early 2008 MBP for 3 years after purchase. Call Apple or go to an Apple Store / Retailer and have it checked out. Good luck!
     
  8. E3BK thread starter macrumors 68020

    E3BK

    Joined:
    Mar 15, 2008
    Location:
    NYC
    #9
    Thanks all! I have an appointment this afternoon. Hoping they can fix.
     
  9. E3BK thread starter macrumors 68020

    E3BK

    Joined:
    Mar 15, 2008
    Location:
    NYC
    #10
    So Good news: Known GFX card issue is covered under warranty. Bad news: I'm computerless for a week. Anyone got a loaner? :(

    Tekserve here I come.
     
  10. gorjan macrumors 6502

    Joined:
    May 16, 2009
    Location:
    CPH
    #11
    I'm glad you got the problem fixed!
     
  11. stillageek macrumors newbie

    Joined:
    May 4, 2010
    #12
    A week? Wow I had mine back in 3 days. Dropped it off Saturday night, back Tuesday afternoon.
     
  12. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #13
    It depends on do they have the parts in stock and how busy they are. I think in OP's case, they had to order the logic board and they are now waiting for it be delivered before they can actually fix it
     
  13. E3BK thread starter macrumors 68020

    E3BK

    Joined:
    Mar 15, 2008
    Location:
    NYC
    #14
    That's exactly why it's going to take so long. I'm just happy I don't have to buy a new MBP!

    Although this rental, 13" unibody MBP, is pretty sweet. Now I want the 15".
     

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