Can I exchange my Apple Watch Strap?

Discussion in 'Apple Watch Accessories' started by Dino F, Aug 31, 2016.

  1. Dino F macrumors 68020

    Dino F

    Joined:
    Sep 16, 2010
    Location:
    Croydon, South London, UK
    #1
    Quick question!

    I purchased a Midnight Blue Sports Strap for my 42mm Space Grey Apple Watch Sport, 2 days ago from an Apple Store, however, I don't actually like the colour as much as I thought I would.

    I have only worn the strap for one day, but I have decided that I don't actually like it. Is there any way Apple Online Support would allow me to exchange it for a different, same priced band (like one of the Nylon ones)?

    I am unlikely to return back to the store as it is not local but wondered whether or not Support would send me something, in order to send it back?
     
  2. Thai macrumors 6502a

    Thai

    Joined:
    Feb 2, 2016
    Location:
    Colorado
    #2
    I doubt online would exchange, but the closest store may exchange it.
     
  3. Binarymix macrumors 6502a

    Joined:
    Nov 1, 2007
    #3
    You may be able to do an over the phone return, and repurchase.
     
  4. Jeremy12345 macrumors regular

    Joined:
    Sep 24, 2015
    #4
    I think the store would be the best option. My Old Apple watch blue Sport band stained and they exchanged it for a different colour.
     
  5. Dino F thread starter macrumors 68020

    Dino F

    Joined:
    Sep 16, 2010
    Location:
    Croydon, South London, UK
    #5
    I contacted Apple Online Support via their Chat function and they have given me the Sales Support phone number to call them on to find out what my options are.
    :)
     
  6. Jeremy12345 macrumors regular

    Joined:
    Sep 24, 2015
    #6
    hopefully you can exchange it.
     
  7. Defender2010 macrumors 68030

    Defender2010

    Joined:
    Jun 6, 2010
    Location:
    England
    #7
    So after spending time in another thread deciding whether to get the midnight blue, you bought it and now decided to return it?
     
  8. TheBigDog macrumors member

    TheBigDog

    Joined:
    Sep 5, 2016
    Location:
    London, United Kingdom
    #8
    No. Buy another one.
     
  9. Dino F thread starter macrumors 68020

    Dino F

    Joined:
    Sep 16, 2010
    Location:
    Croydon, South London, UK
    #9
    I know - that was stupid!! :oops:

    The midnight blue actually looks better in pictures (looks alot darker, almost black like), however, when I purchased it, in reality, it is a lot brighter - more like a light navy blue than 'midnight'!

    I have decided to keep it anyway - probably not worth the hassle of returning it!
     
  10. TheBigDog macrumors member

    TheBigDog

    Joined:
    Sep 5, 2016
    Location:
    London, United Kingdom
    #10
    You can always trade it in at a 3rd party place like CEX in the UK and pay a small amount for another coloured one. Not sealed in box but usually good
     
  11. Defender2010 macrumors 68030

    Defender2010

    Joined:
    Jun 6, 2010
    Location:
    England
    #11
    It does darken slightly (not from dirt) over time though. Mine looks almost black apart from when in sunlight or bright internal light. Give it a chance, I bet you will like it after a month or so of use.
     

Share This Page