Can i exchange my headphones and get a new pair?

Discussion in 'Buying Tips and Advice' started by ZuneMan?, Oct 12, 2009.

  1. ZuneMan?, Oct 12, 2009
    Last edited: Jan 12, 2013

    ZuneMan? macrumors regular

    Joined:
    Nov 21, 2008
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    Apple Store
  2. MAYBL8R macrumors member

    Joined:
    Jun 5, 2007
    #2
    They should replace them, no questions asked. I have had 2 pair replaced so far..
     
  3. arjen92 macrumors 65816

    arjen92

    Joined:
    Sep 9, 2008
    Location:
    Below sea level
    #3
    they will replace them, but I would go with another brand and sort of headphones. Cause personally I think they go broke all the time and don't have such nice sound.
     
  4. Hellhammer Moderator

    Hellhammer

    Staff Member

    Joined:
    Dec 10, 2008
    Location:
    Finland
    #4
    I replaced my iPod's headphones twice but that was enough. They break all the time (within a month or so) so I decided to buy Koss' Porta Pros. Much better sound and quality, still using the same pair and I bought them 18 months ago
     
  5. arrozito macrumors newbie

    Joined:
    Oct 12, 2009
    #5
    Do you have to take them to an Apple Store?... Or would an apple retailer (say one on-campus) replace them too? o_O ... There isn't really an apple store nearby :(
     
  6. vader26 macrumors regular

    Joined:
    Oct 26, 2006
    Location:
    Seattle
    #6
    If it is still under warranty you can do it online via apple support. They will send you the new headphones with a return envelope for the broken ones. This is what I did about 9 months ago...

    selfsolve.apple.com
     
  7. SnowLeopard2008 macrumors 604

    SnowLeopard2008

    Joined:
    Jul 4, 2008
    Location:
    Silicon Valley
    #7
    Funny, I'm not exactly careful with my headphones, being a teenager and all but my iPod earbuds have never broken. Ever. Worn, yes, but never broken to the point where I can't use them anymore.

    But do get new ones, they suck compared to stuff like Shure or Sennheiser.
     
  8. ZuneMan? thread starter macrumors regular

    Joined:
    Nov 21, 2008
    Location:
    Apple Store
    #8
    :apple:Cheers guys.

    Do I have to bring my receipt as well?
     
  9. arjen92 macrumors 65816

    arjen92

    Joined:
    Sep 9, 2008
    Location:
    Below sea level
    #9
    an apple certified shop should do it. I bought my ipod at a computer store, with only pc's, and they could replace my ipod (however, I did bought my ipod there)
     
  10. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #10
    It can't hurt to have your receipt...
     

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