I've had my new Macbook for 10 days tomorrow and I've decided I'd rather have the Pro model, but is it possible to exchange it? I still have all the boxes and everything, but my Macbook was custom configured when I ordered it. The only thing I changed was I had iwork included. I also purchased Applecare, so I don't know how I could refund, or exchange that. I looked on Apple's support about these issues, but it wasn't very clear to me how it all works. I can't call right now since they're closed. Could someone tell me please how I would go about doing this, what to expect, and of course if it's even possible?