Can I exchange my phone?

Discussion in 'iPhone' started by Anthony T, Nov 13, 2008.

  1. Anthony T macrumors 6502a

    Jul 10, 2008
    I keep getting dropped calls, nothing seems to fix the problem. Will they exchange my black 16GB? Can I exchange it for the white, if I wanted?
  2. iMetalG5 macrumors 6502a

    Apr 13, 2005
    i'm curious as well. my iPhone has been doing this a few times and i'm starting to get worried. when i went to the apple store they said they have to run tests on the SIM and the actual phone. if its that bad they will take the phone back and give me a refurb iPhone 3G so...
  3. DeaconGraves macrumors 65816


    Apr 25, 2007
    Dallas, TX
    Like the guy above said, the store will have to run tests to make sure it's the phone and not crappy AT&T service in your area.

    As far as the color switch, it couldn't hurt to ask. Since you already have a 16GB they might be willing if it's in stock.
  4. SFStateStudent macrumors 604


    Aug 28, 2007
    San Francisco California, USA
    Could be a bad SIM card, amongst other things. Only the Apple Store could give you a replacement decision. It wouldn't hurt to ask for a color change. They offered me one, but I liked my white iPhone...

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