Can I get a swap?

Discussion in 'iPad' started by jafingi, Mar 29, 2011.

  1. jafingi macrumors 65816

    jafingi

    Joined:
    Apr 3, 2009
    Location:
    Denmark
    #1
    Hi guys,

    My iPad has two annoying issues:

    1) Suffers from really bad backlighting issues. You can easily see it with 100% brightness in a bright room with the sun shining. My friend's iPad has to be in a completely bright room to even notice it.

    2) It has a dead pixel 2cm above the home button.

    Am I eligible of a swap?

    Should I maybe wait a few weeks to return it, to see if Apple then has fixed this production issue?
     
  2. saving107 macrumors 603

    saving107

    Joined:
    Oct 14, 2007
    Location:
    San Jose, Ca
    #2
    1-800-MYA-PPLE

    Make an Appointment, only a Genius/Manager can make that decision.
     
  3. jafingi thread starter macrumors 65816

    jafingi

    Joined:
    Apr 3, 2009
    Location:
    Denmark
    #3
    Unfortunately I'm in Denmark where we have no stores - only resellers. So guess I'm just going to the store and hear what they can do.
     
  4. kvizzel macrumors 6502a

    Joined:
    Jan 15, 2011
    #4
    if they don't let you exchange it, you can always return it!

    since it just came out, but you'll probably have to hunt and try and find one again.
     
  5. jafingi thread starter macrumors 65816

    jafingi

    Joined:
    Apr 3, 2009
    Location:
    Denmark
    #5
    I was in the store today, and they agreed to return it, but advised me to wait until next week where they would probably get a new delivery :) So I'm gonna have it for one week more.
     

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