Can I return a CRU for a refund?

Discussion in 'Apple, Inc and Tech Industry' started by stormageddon212, Aug 17, 2018.

  1. stormageddon212 macrumors newbie

    Aug 17, 2018
    I was given a CRU (Customer Replacement Unit) at the Apple store because I've been having Kernel Panic issues. They gave me a brand new computer and even gave me a receipt for it. My question is, does Apple treat CRUs like new purchases, and do they fall under the 14 day return policy? Is there any way I can return it for a refund? They did not give me the entire package, just the MBP itself, because I already had the charger.
  2. HDFan macrumors 65816

    Jun 30, 2007
    I would expect that the 14 day replacement policy is from the date of original sale. But why ask here when you can simply call Apple?

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