Can I return/exchange a MBP that is 5 days old with a small dent?

Discussion in 'MacBook Pro' started by chonald, Jun 6, 2010.

  1. chonald macrumors newbie

    Joined:
    Jan 27, 2008
    #1
    I bought a new MBP at the Apple Store nearby last week. The first day I had it I dropped my alarm clock on it, resulting in a small dent.

    Am I able to return this, or exchange it for another?
     
  2. kernkraft macrumors 68020

    kernkraft

    Joined:
    Jun 25, 2009
    #2
    Any cosmetic damage invalidates the return option. Of course, you may try, but it's not just unethical to do but they will almost certainly refuse to refund you.
     
  3. Adidas Addict macrumors 65816

    Adidas Addict

    Joined:
    Sep 9, 2008
    Location:
    England
    #3
    Why would a shop replace something you have damaged?:confused:
     
  4. chonald thread starter macrumors newbie

    Joined:
    Jan 27, 2008
    #4
    Hey, I know! I was just curious.

    Also, It is only a small cosmetic issue. The computer runs fine and there are no other issues.
     
  5. rmg007 macrumors member

    Joined:
    Aug 28, 2009
    #5
    I bought a new BMW last week and somebody side-swiped me. The car still runs perfectly, but do you think the dealership will exchange it for a new one :rolleyes:
     
  6. spinnerlys Guest

    spinnerlys

    Joined:
    Sep 7, 2008
    Location:
    forlod bygningen
    #6
    So in other words, you want a Mac free of cosmetic damage, which was caused by yourself?

    You had it until the alarm clock incident, so why should Apple replace that?

    That's like returning a good meal, from which you already took a bite, but still want another one. You can certainly get that other meal, but that would involve lying.
     
  7. Opstech macrumors 6502a

    Opstech

    Joined:
    Jan 5, 2010
    Location:
    California
    #7
    Sorry buddy, but the dented MBP is yours for life.

    No they will not accept it.
     
  8. chonald thread starter macrumors newbie

    Joined:
    Jan 27, 2008

Share This Page