can i return my macbook to the apple store?

Discussion in 'MacBook' started by XxpikachuxX, Apr 4, 2009.

  1. XxpikachuxX macrumors 6502

    Joined:
    Jan 24, 2009
    #1
    well i got my 2.0 macbook yesterday but i just saw that the refurbish 2.4 is at the same price so can i return it and get a reburbished macbook or not?
     
  2. Paschkow macrumors newbie

    Joined:
    Feb 18, 2009
    #2
    hope this helps

    it all depends, did you get a custom configuration? is the packaging opened? (according to their website)
    if it is a custom configuration they wont return it, if the packaging isn't opened it will be a lot easier to return it. but i cant see it being a problem, apple are always willing to make you the happiest customer they can so i suggest you give technical support a call. to note also, you will be charged a 10% restocking fee (there's ways to get around) and you will have to cover the shipping charges. in the meantime check out the website
    http://store.apple.com/us/help
     
  3. oneangryfilm macrumors newbie

    Joined:
    Apr 5, 2009
    #3
    If it's opened it's a 10% restocking fee. If that's an objection, then you could sell it, but they'll take it back.
     
  4. Darkroom Guest

    Darkroom

    Joined:
    Dec 15, 2006
    Location:
    Montréal, Canada
    #4
    is that 10% restocking fee new? last year i returned 3 iMacs within 14 days because of screen issues and was never charged a restocking fee.
     
  5. pellets007 macrumors 6502a

    pellets007

    Joined:
    Jan 28, 2009
    Location:
    New York
    #5
    That's because they had defects.
     
  6. Darkroom Guest

    Darkroom

    Joined:
    Dec 15, 2006
    Location:
    Montréal, Canada
    #6
    i'm sure the OP could return the purchased MacBook 2.0GHz and simply claim that the the quality of the screen is not what was expected as advertised (let's face it, it's not), get his money back, and then order the refurbished 2.4GHz online without having to pay the 10% restocking fee.
     
  7. Sharee macrumors newbie

    Joined:
    Sep 12, 2010
    #7
    I own macbook for 2 years. Can I return it somehow?

    I own macbook for 2 years. Can I return it somehow? I just want to get a better model. This one works good but kinda old. Plus my macbook covered with 3 years warranty
     
  8. old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
    #8
    You can sell it on e-bay and use the money to buy a new one. You can't return a 2 year old Macbook simply because it's old. Warranty has nothing to do with it. If you bought a car 2 years ago do you think they would allow you to return it for a newer one?
     
  9. Sharee macrumors newbie

    Joined:
    Sep 12, 2010
    #9
    Thank you for your answer

    Yes. With cars all I need to do is Pick a new ride and pay more money. And Im ready to do that. Just wanna check the possibility.


    Is it a reason from return policy?

    Its a apple care protection plan
     
  10. altecXP macrumors 65816

    Joined:
    Aug 3, 2009
    #10

    Because cars can be resold after being certified, Apple only sells items that were returned with in the 14day return period. Look at the refurb store, there are only mid-2010 machines and VERY few early-2010 machines.

    Also you aren't returning that car, returning it would mean they give you your money back. They aren't doing that. they are buying it off you from less then they can sell it for.
     
  11. old-wiz macrumors G3

    Joined:
    Mar 26, 2008
    Location:
    West Suburban Boston Ma
    #11
    Apple's return policy states you can return before 14 days and you pay a 10% restocking fee. Nothing in apple return policy says anything about 2 year old machines.

    Neither AppleCare nor Warranty have anything to do with return policy; AppleCare comes into play after the 1 year warranty runs out.

    If you have AppleCare and you have a problem with a 2 year old machine, Apple will repair the machine, not replace it unless there have been three major repairs for the same part.

    IIRC there was a recycle option at one time, but it was a pittance compared to the real value on the open market.

    Apple doesn't do trade-ins, which is what you are actually trying to do. Apple would have no way to resell 2 year old machines. Taking a car back after owning it for 2 years is not returning it; it is trading it in (not returning it) and the dealer just gives you an allowance against purchase of a new machine. The value the dealer gives you is usually 20% less than the dealer expects to sell it for.
     

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